norton is asking my what to do when a virus is found

[jc calling]

how do I stop it, from asking me to click finish after the virus is found
repaired and quarantined.

I have looked at most of the settings but can not find where I stop it
asking me and to just quarantine it and done with.

I use Outlook Express as my mail programme. and Norton scans emails, (you
knew that I know)

any help is gratefully received.


thank you

Jason

 

[Guest]

Since its a Symantec product try their support site.

 

[jc calling]

i have spent most of the time since getting you reply, looking at the
Symantec, and have found nothing that give me even a clue as to what i
should do, i do not even know what to look for even.

every time i get a virus it freezes norton until i responed, which means
that my email box gets full up and i lose my mail that is ok, as it get
rejected due to full box.

i have also tried to get a new email address and still it too gets junk and
viruses, even when i knew to NOT list it in the index lists of the email
provider.

any one else know what i can do to stop this box from showing every time a
virus is found and have norton just delete or quarentine it with out letting
me know.

in the hope that someone can help solve this thank you in advance.

jason

 

[Plato]

every time i get a virus it freezes norton until i responed, which means
that my email box gets full up and i lose my mail that is ok, as it get
rejected due to full box.

http://www.bootdisk.com/bootlist/142.htm#3

ps use an email program that you can delete virus infected emails on the
server instead of downloading them in the first place. I use Pegasus
Mail for example.

 

[Frank Jelenko]

Have you looked under 'Configure'? Options on what to do when a virus is
found seem fairly clear.

 

[jc calling]

yes they are, but still it shows this box asking what to do, even though it
is set to quarantine when found, I have just reset my pc so I know I have a
clean install.

it did not do this before I reset the pc, but I had no choice, the cd drive
broke, and have to reinstall the whole pc as other things started to go
wrong when I added a new cd drive.


any other ideas how to get it to what it was set to before, I am getting
hundreds of these worm viruses, and it is driving me crazy.

thanks

Jason

 

[Bruce Phillips]

So checking "repair then silently quarantine (or delete) if unsuccessful"
under Options>E-Mail Scanning does no good?

Bruce

 

[jc calling]

"repair then silently quarantine (or delete) if unsuccessful" option not
there

Norton Internet Security 2002 is what I have,