Norton Ghost Problem

[michaelwma]

I keep trying to restore an image for a computer but I get a keep
getting an error. I am trying to restore a Toshiba Portege 3505
through our LAN. The NIC card is working, but I can't get past this
error.

Any help would be greatly appreciated.

Thanks,
Mike

----------------


GhostStart Error File
Version: 2003.775
Processor exception
Generated at E:\2003\src\Trunk\Win32\HardExceptionHandlerWin32.cpp:268

Program Call Stack

Call Stack
Address Frame Logical Addr Module
0x00000000004b68a5 0x000000000012cd44 0x0001:0x00000000000b58a5
C:\Program Files\Symantec\Norton Ghost 2003\GhostStart.exe
0x000000000042a57c 0x000000000012cdd4 0x0001:0x000000000002957c
C:\Program Files\Symantec\Norton Ghost 2003\GhostStart.exe
0x00000000004ed69d 0x000000000012cde8 0x0001:0x00000000000ec69d
C:\Program Files\Symantec\Norton Ghost 2003\GhostStart.exe
0x00000000004df24d 0x000000000012ce68 0x0001:0x00000000000de24d
C:\Program Files\Symantec\Norton Ghost 2003\GhostStart.exe
0x00000000004df1d2 0x000000000012ce88 0x0001:0x00000000000de1d2
C:\Program Files\Symantec\Norton Ghost 2003\GhostStart.exe
0x00000000004de238 0x000000000012cee8 0x0001:0x00000000000dd238
C:\Program Files\Symantec\Norton Ghost 2003\GhostStart.exe
0x00000000004de440 0x000000000012cf04 0x0001:0x00000000000dd440
C:\Program Files\Symantec\Norton Ghost 2003\GhostStart.exe
0x0000000077d43a68 0x000000000012cf30 0x0001:0x0000000000002a68
C:\WINDOWS\system32\USER32.dll
0x0000000077d43b37 0x000000000012cf98 0x0001:0x0000000000002b37
C:\WINDOWS\system32\USER32.dll
0x0000000077d4450d 0x000000000012cfec PostMessageA+0x00000000000000ad
0x0000000077d4453d 0x000000000012d014 PostMessageA+0x00000000000000dd
0x0000000077fb4da6 0x000000000012d074
KiUserCallbackDispatcher+0x0000000000000013
0x0000000077d454cc 0x000000000012d094 SendMessageW+0x0000000000000047
0x0000000071973b55 0x000000000012d124 Ordinal414+0x0000000000000ab1
0x0000000071974173 0x000000000012d160 Ordinal342+0x0000000000000055
0x0000000071962df9 0x000000000012d18c
CreatePropertySheetPage+0x00000000000007cf
0x0000000071964606 0x000000000012d330 Ordinal164+0x0000000000000624
End Call Stack

Exception code: 0xc0000005 ACCESS_VIOLATION
Registers:
EAX=0x001b7600 CS=0x001b EIP=0x00000000 EFLGS=0x00010246
EBX=0x00000000 SS=0x0023 ESP=0x0012d338 EBP=0x00000000
ECX=0x00000000 DS=0x0023 ESI=0x00000000 FS=0x0038
EDX=0x00c20001 ES=0x0023 EDI=0x001b7628 GS=0x0000

 

[Peter]

Where is your image file?

 

[michaelwma]

I have it mapped on a network drive. The error appears in the
directory of the image files.

 

[Peter]

You may try to run integrity check on that image file.
Did you boot your Toshiba from floppy (DOS) with network client, mapped a
network drive and then ran Gost.exe?