norton freezing when doing a scan

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

hi all
a few weeks ago I posted this problem and I am still having the problem. I
have rang norton tec support and they helped me do a clean up of all hidden
files ect. after asking me to scan and note where it was freezing, which was
on documents and settings.
I did another scan after I thought the problem was fixed but it is still
freezing and it shows its microsoft messenger............I have removed this
programme from the computer but alas it is still happening.........I need to
ahve emssenger as I have contact this way with family over seas so i would be
grateful if some one could come up with a solution ...........thx in
anticipation
I read the notice from JFrank whos is also having probs with norton and
messenger.......she got a reply to get rid of Norton if using messenger why
would this be???
 
Snowey,
I'm not too sure what is going on, however, I use msn messenger NOT windows
messenger, and I have no problems with norton 2005 running.
 

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