Norton Antivirus 2004 problem

[Sharon]

I enabled Windows XP Firewall. After that, the Live
Update for my Norton Antivirus stopped working. I
disabled the Firewall but Norton still will not update.

Any ideas how to solve this? I have tried everything
Norton Support suggests and still am getting an "unable
to connect to host" message while running Live Update.

 

[Carey Frisch [MVP]]

Uninstall, then reinstall your Norton program.
Make sure XP's firewall is enabled before reinstalling
Norton.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

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|I enabled Windows XP Firewall. After that, the Live
| Update for my Norton Antivirus stopped working. I
| disabled the Firewall but Norton still will not update.
|
| Any ideas how to solve this? I have tried everything
| Norton Support suggests and still am getting an "unable
| to connect to host" message while running Live Update.

 

[Sharon]

Actually, I don't want to use XP's Firewall. I don't know
how to set it up to allow Norton to work. I'm going to
use Norton's firewall, but I want to get Norton working
again and think that something is turned "off" that won't
allow contact to the Norton web site.

I have already uninstalled and reinstalled Norton with
the Firewall turned off and got the same error.