Norton Anti Virus-McAfee error message in Vista

[Guest]

OK, I bought a laptop with Vista premium. It had McAfee pre loaded. I've had
really bad experiences with McAfee previously so I removed the program and
loaded Norton Anti Virus which I've always liked. I'm not having any problem
really except Norton keeps telling me I have an At Risk problem that says:
"McAfee Personal Firewall protection is turned off. To help protect your
computer, turn this feature on".

Well, I can't. I don't have McAfee and I don't want McAfee. Anyone else have
this issue and how can I get rid of that At Risk message within Norton?

 

[Guest]

Hi Judy,

This illustrates quite clearly why you should never run more than one
anti-virus program on your computer. You should completely uninstall one
before installing the other. They are deliberately difficult to uninstall on
purpose to prevent malware from doing so. To uninstall McAfee, you need to
follow the following instructions (taken from their website):

'Download and run the McAfee Removal tool

To download the removal tool, go to https://us.mcafee.com/root/MCPR2.exe
If you receive a security alert, click Yes.
Click Save to download the file to a location on your computer.
Navigate to the location where the file was saved.
Ensure all McAfee application windows are closed.
Double-click MCPR2.exe to run the removal tool.
Note: Windows Vista users must right-click and select Run as Administrator.
Restart your computer when prompted. Your McAfee products will not be fully
removed until you restart.
All McAfee products are now removed from your computer.'

If you still have problems, you might be better off restoring your laptop
and then using the above information to remove McAfee BEFORE installing
Norton. Note that it says to save the above file to a location on your
computer, but I would save it to a removeable USB flash drive so that you
have it available for further use should you ever need to restore your system
again to its original configuration.
Dwarf

 

[Peter]

Run the McAfee removal tool:
http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=4105&partner=McAfee&type=TS&ia=1
Or
Go to Start/Run and enter regedit and hit the Enter key.

Go to:

HKEY LOCAL MACHINE/SOFTWARE/MICROSOFT/WINDOWS/CURRENTVERSION/UNINSTALL

Look for any items referring to McAfee and delete them. Then retry.

Be very careful only to pick ones that belong to McAfee.

 

[Guest]

I did remove McAfee through the remove programs area before installing
Norton. But perhaps not everything was removed. Just another reason why I
don't like McAfee. I had problems with it on a previous computer and vowed
never to let it near another one. But it came pre-loaded. (grumble).

Thanks for the help, I'll give the McAfee website a try.

 

[Pentium]

Well ... you're opening up a bigger more problematic can of worms with
Norton ...go AVG Free

 

[Guest]

Thanks everyone for your help.

 

[Guest]

I've been told about AVG several times from others who use it and really like
it. It's been on my platter to look into when my Norton subscription runs out
in a couple months. Thanks for the heads up

 

[Guest]

Antiviral programs are extremely difficult to remove completely from your
system. The Vista installer and uninstaller do not do a good job of
installing or uninstalling programs and frequently leave debris from broken
or failed installs/uninstalls on your system which block normal installation
processes. If you do decide to switch from Norton to another antiviral,
you'll have difficulty removing Norton completely, even using the Norton
Removal Tool. You can remove all bits and pieces of install/uninstall debris
manually, with the help of proprietary Removal Tools and/or Windows Install
Cleanup Utility, or you can use a good uninstaller program like Smarty
Uninstaller which does this effortlessly. Details in the following tutorial.

http://www.vistax64.com/tutorials/87249-unable-install-latest-version-program-vista.html