normal.dot

[Guest]

Hello,

I'm using Office XP Pro SP3 on Windows XP Pro SP2 clients.
Why would a normal.dot file be missing? Even if it's deleted, shouldn't a
new one automatically be created when I open Word?

 

[Graham Mayor]

Have you checked hidden files in the folder defined at tools > options >
file locations > user templates?

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Graham Mayor - Word MVP

My web site www.gmayor.com

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[Guest]

No, I just ran a search for normal.dot and it found nothing.
After your post, I did find a normal.dot in the path you specified.
Why didn't the search find it in the beginning?

 

[Graham Mayor]

Without knowing what exactly you searched for and where you searched, it is
impossible to say, but my guess is that you didn't request a search for
hidden files.

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Graham Mayor - Word MVP

My web site www.gmayor.com

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[Guest]

Yes, that is correct. I didn't select hidden files.
Thanks.