normal.dot template can't open any word docs

[Guest]

Can't retrieve any word documents. Keeps saying "not available". When I close
Word it keeps asking me if I want to save the changes to the "normal
template"???? Please help

 

[garfield-n-odie [MVP]]

If you're using Symantec/Norton AntiVirus, try disabling the
Office Plugin that comes with it. See
http://support.microsoft.com/?kbid=329820 "How to use Office
programs with the Norton AntiVirus Office plug-in" for more
information.