normal.dot NOT being created

[Guest]

I've recently installed Word 2002 on a new computer. Somehow, the program is
not creating a normal.dot file, and as a result not saving my formatted
AutoCorrect entries, toolbars, etc. I tried copying an old normal.dot file
into the Application Data\Microsoft\Templates folder, and Word will use it,
but won't add any modifications to it. Help!!!

 

[Charles Kenyon]

From the FAQ:

28. I can't save my customizations - AutoText, menus, etc.
Can't save normal.dot...
If you have Adobe Acrobat 7 installed see the last section of
http://www.gmayor.com/lose_that_adobe_acrobat_toolbar.htm.
Otherwise, hold down the Shift key when selecting the File
menu and select Save All.

Hope this helps,
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide


--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.

 

[garfield-n-odie]

Is Adobe Acrobat 7.0 installed on the computer? If so, the
Acrobat 7.0 Create Adobe PDF toolbar add-in for Word prevents
Word from automatically saving changes to the normal.dot template
.. Make changes to normal.dot as desired, and click "Shift+File |
Save All" to force Word to save the normal.dot template.
Alternatively, you can prevent the Adobe add-in from loading by
editing the Windows registry key
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Word\Addins\PDFMaker.OfficeAddin"
and changing the "LoadBehavior" subkey value from 3 to 0, but
you'll lose the PDF toolbar if you do this.