Normal.dot has changed?

[Exotic-Scales.com]

When I shut down Outlook, I get a message saying Normal.Dot has changed &
asking if I want to save it. If I click on Cancel, I end up in a loop that
will not allow me to exit until I have saved the changed template. It does
this every time. Is this a known bug with an available fix? Thanks.

Joe

 

[Christian Goeller]

Hello Exotic-Scales.com, you wrote on Mon, 13 Jun 2005 07:14:41 -0400:

When I shut down Outlook, I get a message saying Normal.Dot has changed &
asking if I want to save it. If I click on Cancel, I end up in a loop that
will not allow me to exit until I have saved the changed template. It does
this every time. Is this a known bug with an available fix? Thanks.

Try following:

Open Microsoft Word, go to

Tools | Options | Save

Deactivate there the Option "Query for saving normal.dot"

BTW: I do not know the correct name of this option; I only translated it
from german to englisch . If this name is not correct, I'm sure that
you'll find the option I mean anyway ;-)

 

[Dan]

It's called
"Prompt to save Normal template"

but anyway, I have this unchecked already and still get that silly question
from time to time. thus I have the same or similar problem as Exotic-Sales
(grin) has..


dan

 

[Christian Goeller]

Hello Dan, you wrote on Mon, 13 Jun 2005 14:15:28 +0200:

It's called
"Prompt to save Normal template"

Thank you ;-)

but anyway, I have this unchecked already and still get that silly question
from time to time. thus I have the same or similar problem as Exotic-Sales
(grin) has..

Hm, maybe it would help to create a new profile.

Control Panel | Mail | Profiles

 

[Guest]

Joe,

The Normal.dot file may be become corrupted this file. Search and rename
the file to something such as normal.dot1 and the restart system. This
should force it to create a new one.

Regards,

Francine Otterson
President, San Diego Outlook User Group

 

[Exotic-Scales.com]

Nope -- it was already unchecked.

Joe

Hello Exotic-Scales.com, you wrote on Mon, 13 Jun 2005 07:14:41 -0400:


Try following:

Open Microsoft Word, go to

Tools | Options | Save

Deactivate there the Option "Query for saving normal.dot"

BTW: I do not know the correct name of this option; I only translated it
from german to englisch . If this name is not correct, I'm sure that
you'll find the option I mean anyway ;-)