G
Guest
Hi.
I'm having a problem with the Normal.dot. Every time I open a saved document I receive an error, the standard Microsoft error:
"Microsoft Office Word has encountered a problem and needs to close. We ... for the inconvenience." After I click "Don't Send" another message appears: "Word has detected a problem with the existing Normal.dot". Would you like to create a new Normal.dot?" If I click "Yes" it opens word and I can create a document. When I try to save or close MS Office Word the first error appears again.
I've tried to delete Normal.dot to create a new one, tried to repair Office, reinstall Office, but nothing solve the problem.
Can any one help me?
Thanks
Pedro Oliveira
I'm having a problem with the Normal.dot. Every time I open a saved document I receive an error, the standard Microsoft error:
"Microsoft Office Word has encountered a problem and needs to close. We ... for the inconvenience." After I click "Don't Send" another message appears: "Word has detected a problem with the existing Normal.dot". Would you like to create a new Normal.dot?" If I click "Yes" it opens word and I can create a document. When I try to save or close MS Office Word the first error appears again.
I've tried to delete Normal.dot to create a new one, tried to repair Office, reinstall Office, but nothing solve the problem.
Can any one help me?
Thanks
Pedro Oliveira