Non-responsive printers

[Guest]

I'm running Windows XP on an HP Pavilion 7955. I had a non-restorable hard
drive crash last week, possibly due to registerycleanerxp.com which bombarded
my computer with pop-ups constantly. I installed a 160 gig hard drive and
reinstalled Windows XP disks. Also installed a spyware and an antivirus
program. My Epson Stylus Photo R320 printer, and Canon BJC-4550 do not
respond, although their windows show that there is data in the queues. I've
tried restarting the Print Spooler in services.msc to no avail. Any ideas?

 

[RJK]

http://www.google.co.uk/search?hl=en&q=registrycleaner.com&meta=
....results seem to indicate registrycleaner.com is a malicous site.

"XP DiskS" ...plural ? What diskS are you talking about ? an official XP
cd? PC vendor restore disk/s ?

....PC manufacturer restore procedures are sometimes supplied and described
as a "destructive restore," and sometimes a "non-destructive restore", or
both could be available/sometimes supplied !

A 'Destructive restore', or 'reset' if you prefer, replaces all software,
including the OS, to the state it was in when you bought it. After
performing one of these; almost certainly, anything you did, (on that drive
at least), or added to the machine after you bought it will be GONE !

A 'Non-destructive restore' often replaces the OS and bundled apps. to the
state they were in when you bought the thing, plus directories and files
you've previously added to the system should still be there. (Programs that
you installed after you bought the PC will either be missing or present but,
no longer working, and would need to be reinstalled).

If you performed a some sort of PC manufacturer "restore," and BEFORE
connecting to the internet, had made sufficient effort to harden up your
PC's defenses for internet use, your machine should be free of malware !

Security software, such as anti-virus programs will often interfere with
correct installation and configuration of software such as Printer drivers !
After verifying that the printer software source e.g. Epson CD, including
driver, isn't infected with malware - disconnect from the internet - disable
all security software - and install the printer driver/s.

I have two Epson printers and, if memory serves, they cause "merry hell" if
a firewall blocks some sort of local network access, ...or was it 127.0.0.1
....can't remember now !

regards, Richard

 

[riprap]

I'm running Windows XP on an HP Pavilion 7955. I had a non-restorable hard
drive crash last week, possibly due to registerycleanerxp.com which bombarded
my computer with pop-ups constantly. I installed a 160 gig hard drive and
reinstalled Windows XP disks. Also installed a spyware and an antivirus
program. My Epson Stylus Photo R320 printer, and Canon BJC-4550 do not
respond, although their windows show that there is data in the queues. I've
tried restarting the Print Spooler in services.msc to no avail. Any ideas?

Hello Grampa Gene,
Am I correct in assuming that you re-installed both printers 'from
scratch' after the
new hd install?
riprap

 

[Romeolah]

Hi anybody,
I like to ask whether this registrycleaner,com, or the registry
cleanerxp.com is a safe site. It kept popping on the monitor. I am using
windows2000. the pop up read as follows:
QUOTE

" MESSAGE FROM LOCAL SYSTEM TO USER ON .....(DATE)

CRITICAL ERROR MESSAGE- REGISTRY DAMAGED AND CORRUPTED

tO FIX THE PROBLEM:
OPEN INTERNET EXPLORER AND TYPE: WWW.REGISTRYCLEANERXP.COM
ONCE YOU LOAD THE WEB PAGE, CLOSE THIS MESSAGE WINDOW.

aFTER YOU INSTALL THE CLEANER PROGRAM YOU WILL NOT RECEIVE ANYMORE REMINDERS
OR POP UPS LIKE THIS

VISIT WWW.REGISTRY CLEANER.COM IMMEDIATELY

UNQUOTE

i HAVE JUST RELOADED THE WINDOWS ON A NEW HARD DISK DRIVE

THANKS

ROMEOLAH

 

[smlunatick]

Hi anybody,
I like to ask whether this registrycleaner,com, or the registry
cleanerxp.com is a safe site. It kept popping on the monitor. I am using
windows2000. the pop up read as follows:
QUOTE

" MESSAGE FROM LOCAL SYSTEM TO USER ON .....(DATE)

CRITICAL ERROR MESSAGE- REGISTRY DAMAGED AND CORRUPTED

tO FIX THE PROBLEM:
OPEN INTERNET EXPLORER AND TYPE: WWW.REGISTRYCLEANERXP.COM
ONCE YOU LOAD THE WEB PAGE, CLOSE THIS MESSAGE WINDOW.

aFTER YOU INSTALL THE CLEANER PROGRAM YOU WILL NOT RECEIVE ANYMORE REMINDERS
OR POP UPS LIKE THIS

VISIT WWW.REGISTRY CLEANER.COM IMMEDIATELY

UNQUOTE

i HAVE JUST RELOADED THE WINDOWS ON A NEW HARD DISK DRIVE

THANKS

ROMEOLAH





- Show quoted text -

Never respond the these type of message! This a method of re-
directing your Internet to a dangerous web site and infest your system
with spyware (if you are lucky) or "ransomware" (more likely this!)

 

[Bob I]

NO, it's a scam. You need to install a firewall.

Hi anybody,
I like to ask whether this registrycleaner,com, or the registry
cleanerxp.com is a safe site. It kept popping on the monitor. I am using
windows2000. the pop up read as follows:
QUOTE

" MESSAGE FROM LOCAL SYSTEM TO USER ON .....(DATE)

CRITICAL ERROR MESSAGE- REGISTRY DAMAGED AND CORRUPTED

tO FIX THE PROBLEM:
OPEN INTERNET EXPLORER AND TYPE: WWW.REGISTRYCLEANERXP.COM
ONCE YOU LOAD THE WEB PAGE, CLOSE THIS MESSAGE WINDOW.

aFTER YOU INSTALL THE CLEANER PROGRAM YOU WILL NOT RECEIVE ANYMORE REMINDERS
OR POP UPS LIKE THIS

VISIT WWW.REGISTRY CLEANER.COM IMMEDIATELY

UNQUOTE

i HAVE JUST RELOADED THE WINDOWS ON A NEW HARD DISK DRIVE

THANKS

ROMEOLAH

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