noise and BSOD on USB drive stop command


R

Richard in AZ

On a new Dell (64bit) when you click on the tray icon to remove a USB thumb drive there is a static sound in the speakers and then a Blue Screen of Death and the computer reboots. But after you select a user from the next welcome screen, you get a black screen with the arrow only. The task manager is required (Ctrl+alt+Del) to logoff and then on restart it works fine. If you just pull the thumb drive, without the tray icon to get permission, no problem with the computer. (unknown if you screwed the thumb drive)
 
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P

Peter Foldes

Post the BSOD error

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

On a new Dell (64bit) when you click on the tray icon to remove a USB thumb drive
there is a static sound in the speakers and then a Blue Screen of Death and the
computer reboots. But after you select a user from the next welcome screen, you get
a black screen with the arrow only. The task manager is required (Ctrl+alt+Del) to
logoff and then on restart it works fine. If you just pull the thumb drive,
without the tray icon to get permission, no problem with the computer. (unknown if
you screwed the thumb drive)
 
M

Malke

Richard said:
On a new Dell (64bit) when you click on the tray icon to remove a USB
thumb drive there is a static sound in the speakers and then a Blue Screen
of Death and the computer reboots. But after you select a user from the
next welcome screen, you get a black screen with the arrow only. The
task manager is required (Ctrl+alt+Del) to logoff and then on restart it
works fine. If you just pull the thumb drive, without the tray icon to
get permission, no problem with the computer. (unknown if you screwed the
thumb drive)

New machine exhibiting those kinds of symptoms = contact Dell tech support
for repair/replacement. Sounds like hardware so exercise your warranty.

Malke
 
R

Richard in AZ

Peter Foldes said:
Post the BSOD error

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

On a new Dell (64bit) when you click on the tray icon to remove a USB thumb drive
there is a static sound in the speakers and then a Blue Screen of Death and the
computer reboots. But after you select a user from the next welcome screen, you get
a black screen with the arrow only. The task manager is required (Ctrl+alt+Del) to
logoff and then on restart it works fine. If you just pull the thumb drive,
without the tray icon to get permission, no problem with the computer. (unknown if
you screwed the thumb drive)

Unfortunately this is on a neighbors new computer, not mine, and the screen disappears before we could get the code.
He will try to duplicate this later and then call DELL, but who wants to talk to someone on the phone who says
"The phone goes green - green - green,
I Pink it up and then say Yellow, this is Howard can I help?"
 
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R

Richard in AZ

Richard in AZ said:
Post the BSOD error

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

On a new Dell (64bit) when you click on the tray icon to remove a USB thumb drive
there is a static sound in the speakers and then a Blue Screen of Death and the
computer reboots. But after you select a user from the next welcome screen, you get
a black screen with the arrow only. The task manager is required (Ctrl+alt+Del) to
logoff and then on restart it works fine. If you just pull the thumb drive,
without the tray icon to get permission, no problem with the computer. (unknown if
you screwed the thumb drive)

Unfortunately this is on a neighbors new computer, not mine, and the screen disappears before we could get the code.
He will try to duplicate this later and then call DELL, but who wants to talk to someone on the phone who says
"The phone goes green - green - green,
I Pink it up and then say Yellow, this is Howard can I help?"


It turns out to be one of the 8/25 updates. Removing these updates fixed the problem.
Now to figure out which one.
 

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