SavageGirl said:
I keep asking for help on this with no reply..
I am trying to install hardware. The hardware wizard won't
let me install anything, saying that there is an
installation in progress and I must wait for that to
finish before beginning a new one. Thing is, there is
nothing being installed. It has been doing this for
months, and the time has come to fix it. I am not in
hibernation mode, and no I can't track what hardware it
thinks is being installed.
Please give one specific example of an item of hardware (type of
device, name of the manufacturer, and the specific model number) that
you are unable to install by following the manufacturer's instructions
for installing that particular device on Windows XP.
Here is a procedure you can try.
Boot Windows XP into Safe Mode. In Safe Mode open Control Panel -
System - Hardware - Device Manager and look at the detail entries for
every category of device that is listed.
1. Remove any devices listed that do not actually exist on your
computer.
2. If any devices are listed more than once then delete every repeat
every instance of that device. There is no way of determining which
of the duplicated items is the legitimate one. Note: There can
legitmately be multiple "IRQ holder for PCI IRQ Steering" type entries
in the System Devices category so these do not need to be deleted.
3. Delete every repeat every entry in the "Other Devices" category.
Shut down and restart Windows XP normally. It should now detect and
install a single copy of those devices that you deleted per #2 above.
As the driver files will all be present there should be no problem
with this.
The reason for doing this in Safe Mode is that devices that are not
properly installed for some reason (e.g. the install crashed before
completion) will often only show up in Device Manager in Safe Mode.
To start Windows XP in Safe Mode turn on the computer and start
tappping the F8 key rapidly just as soon as the first information of
any kind shows on the screen. Keep tapping until the Windows XP
startup menu appears and then choose Safe Mode from the menu.
If you cannot get the startup menu to come up with this procedure then
use Start - Run - MSCONFIG and go to the BOOT.INI tab. Click on the
checkbox for /SAFEBOOT to select it.
Good luck
Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca
"The reason computer chips are so small is computers don't eat much."