No XP System Restore Point

[chopperzb]

I wrote days ago, and no one responded. I hope this time
I will get a response. When I try a delete from the
Antispyware Beta 1, it states it has removed spyware,
but, then states "cannot find an XP System Restore
Point ... do I want to go ahead with the clean anyway".
I do this, it says to reboot, and, upon rebooting, the
very spyware that Beta said it removed is there again.

Why can't the XP System Restore Point be located? And,
is this why when I reboot my computer, the same spyware
AS Beta finds before rebooting reappears? There's got to
be something wrong. What is it?

 

[fredgo]

Let me know when you get something.

 

[Spider]

I wrote days ago, and no one responded. I hope this time
I will get a response. When I try a delete from the
Antispyware Beta 1, it states it has removed spyware,
but, then states "cannot find an XP System Restore
Point ... do I want to go ahead with the clean anyway".
I do this, it says to reboot, and, upon rebooting, the
very spyware that Beta said it removed is there again.

Why can't the XP System Restore Point be located? And,
is this why when I reboot my computer, the same spyware
AS Beta finds before rebooting reappears? There's got to
be something wrong. What is it?

It sounds like you do not have System Restore turned on. That will not
be related to your problem of your spyware coming back. Right click on
My Computer and go to Properties. You should see a System Restore tab.
The box at the top should not be checked and the status should say
"monitoring". Reboot your PC and at the start of the boot process start
tapping up and down on the F8 key until you get a boot menu. Choose
safe mode. Once in safe mode, run 2 scans with MSAS. While still in
safe mode, go to Control Panel / Internet options, delete temp internet
files, and on the Programs tab, click the button "Reset Web Settings".
Boot back to normal mode. Run another scan with MSAS.

--

Spider

http://spiderathome.blogspot.com/
http://spider1.blogspot.com/
http://groups.yahoo.com/group/24hrsupporthelpdesk