no printer working help is needed

[Midnightpro]

I was using an extension cable for my printer and could unplug the usb
and put in my ipod or my camera. one day i went to plug back in and the

printer was gone from my printers window. bought a new printer and
installed the software and when i pluged it in it said there was a
problem with the instalation. The RPC server in unavailable. I went
into run and did all the things that i was told to do and i still can't

get it to work. HELP ME

 

[Ramesh, MS-MVP]

Hi,

Is the Print Spooler service started and running. Here are additional links
for troubleshooting the problem.

HP Deskjet and All-in-One Printers - 'Cannot Install This Hardware, RPC
Server Is Unavailable' Error Message During Install/Uninstall :
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=c00002125

"Operation Could Not Be Completed" Error Message When You Use the Add
Printer Wizard:
http://support.microsoft.com/kb/314876/EN-US/

Error 1068 "The dependency service or group failed to start" when starting
the Spooler Service:
http://www.winhelponline.com/articles/9/1/Error-1068-"The-dependency-service-or-group-failed-to-start"-when-starting-the-Spooler-Service

Troubleshooting general printing problems in Windows XP:
http://support.microsoft.com/kb/314085/EN-US/

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


I was using an extension cable for my printer and could unplug the usb
and put in my ipod or my camera. one day i went to plug back in and the

printer was gone from my printers window. bought a new printer and
installed the software and when i pluged it in it said there was a
problem with the instalation. The RPC server in unavailable. I went
into run and did all the things that i was told to do and i still can't

get it to work. HELP ME

 

[Midnightpro]

thankyou, i went into the services and under print spooler and it was
already set to automatic. when i tried to manually start it gave me an
error message ERROR 1053.
could not start the print spooler. Any more ideas would be greatly
appreciated

 

[Ramesh, MS-MVP]

See if this link helps.

How to clean up printer drivers

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


thankyou, i went into the services and under print spooler and it was
already set to automatic. when i tried to manually start it gave me an
error message ERROR 1053.
could not start the print spooler. Any more ideas would be greatly
appreciated

 

[Ramesh, MS-MVP]

See if this link helps.

How to clean up printer drivers

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


thankyou, i went into the services and under print spooler and it was
already set to automatic. when i tried to manually start it gave me an
error message ERROR 1053.
could not start the print spooler. Any more ideas would be greatly
appreciated

 

[Ramesh, MS-MVP]

See if this link helps.

How to clean up printer drivers
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


thankyou, i went into the services and under print spooler and it was
already set to automatic. when i tried to manually start it gave me an
error message ERROR 1053.
could not start the print spooler. Any more ideas would be greatly
appreciated

 

[Midnightpro]

did what it said and when i got to the regedit

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows
NT x86\Drivers

everything was there but not the file (drivers) so i could not
continue. any suggestions

 

[Ramesh, MS-MVP]

Skip that and follow the rest of the steps, mainly the "sc config"
command-line.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


did what it said and when i got to the regedit

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows
NT x86\Drivers

everything was there but not the file (drivers) so i could not
continue. any suggestions

 

[Midnightpro]

when i went through all that it said THE SERVICE IS NOT RESPNDING TO
THAT COMMAND. iS IT POSSIBLE THAT I FRIED MY USB PORT FOR USE WITH A
PRINTER

 

[Ramesh, MS-MVP]

If the SC Config command does not work, try fixing the Dependency value in
the registry manually. See:

http://www.winhelponline.com/articles/9/1/Error-1068-"The-dependency-service-or-group-failed-to-start"-when-starting-the-Spooler-Service

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


when i went through all that it said THE SERVICE IS NOT RESPNDING TO
THAT COMMAND. iS IT POSSIBLE THAT I FRIED MY USB PORT FOR USE WITH A
PRINTER