no pictures on most websites

L

LeahS

same as Brian L and several others. After installing SBC
DSL IE was corrupted. Most sites have text and boxes with
red x where there should be images. some links are dead.
where do i read about replies to these problems? I am in
the process of backing up my whole system (windows 98).
next I will dump everything and reinstall windows 98 and
software. but i am not confident this will correct the
problem. does anyone have any answers. HELP!

Thanks, Leah
 
D

DVarnau

Leah,
First try a repair of IE:
194177 - Description of the Internet Explorer Repair Tool:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;194177

Many more possibilities...
Try the quick, easy fix first. Clear the IE cache from IE> Tools> Internet
Options> General> Delete files and Delete offline content. Reset the TIF
folder size to about 50MB (Settings button) and clear it occasionally.

Next...
283807 - Pictures Are Not Displayed on Web Sites in Internet Explorer
http://support.microsoft.com/?kbid=283807
Note: Repairing IE instead of reinstalling may work
194177 - Description of the Internet Explorer Repair Tool:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;194177

221134 - Some Images, Contents, or Controls May Not Be Displayed When
Viewing a Web Page: http://support.microsoft.com/?kbid=221134
- - - - -
Additional information from Mike Burgess:

Are you using a Firewall or "filtering software"?

Several of these are known to cause problems:
1) Zone Alarm Pro [Private Header Info - enabled?]
Reset "Ad Blocking" and "Cookie Control" to "medium"
"Mobile Code Control" = Off

2) Symantec (ISS\NIS)[Enable Browser Privacy - enabled]
Active Content - "Allow All Script To Execute"
Problem: some sites cannot detect the 128 bit encryption
Solution: Completely remove and reinstall NIS.
[more info]
Web Pages Display a Red "X" Instead of a Graphic
http://support.microsoft.com/?kbid=316545 [Norton Products]

3) Any "ad blocking" software that blocks "http_referer"
or contains entries that are blocking access to the desired site.

4) HOSTS file that contains entries that are blocking access to the desired
site.

5) Cookie blocking software that are blocking "required" Cookies.

6) Pop-up blockers that are stripping header\url info.

7) WebWasher Standard Filter/URL Filter

8) Make sure the following entry is not corrupt:
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet
Settings]
"User Agent"="Mozilla/4.0 (compatible; MSIE 6.0; Win32)"

Note: "Win32" = Windows 98\ME
Other versions = (compatible; MSIE 6.0; Windows NT 5.0;)

To check your "User Agent":
Paste the below into the Address Bar and view the output:

javascript:navigator.userAgent

[Example WinME output]
Mozilla/4.0 (compatible; MSIE 6.0; Windows 98; Win 9x 4.90)
- - - - -
Other possibilities at http://www.generation.net/~hleboeuf/ieimage.htm
and
http://www.mvps.org/inetexplorer/answers.htm#jpg_gif

Hope this helps,
Don
 
H

Hosy

I am running IE 6 with Win98 and SBC dsl.

Before upgrading from IE 5 to IE 6, I had no problems.
After installing IE 6, the same problem came up. I have
uninstalled IE 6.0 and the problem did not come up.

The frustration is that my online banking service (B of A)
requires IE 6 for security reasons.

SBC tells me it is an IE problem. Microsoft support has
not provided any solutions from it's knowledge base or
other web-based support.

It is interesting that the microsoft home page fails to
load, but the IE support home page loads just fine with
color and all tabs.
 

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