no outgoing e-mail

[Guest]

I have office xp 2002. I have read all the postings and tried to add outlook
to the list of programs but it is not there. I turned the firewall off, but I
still have mcafee enabled. I tried to add outlook to the list of accepted
applications but it is not listed as a program there either. I have checked
all my ports and settings, nothing has changed. Also checked with my isp. I
still am getting e-mail but cannot send it. I even went as far as to
uninstall sp2 last week but that did not fix the problem. Help

 

[Jeff Stephenson [MSFT]]

What happens when you try to send mail? Do you get an error message? If
so, what is it?

 

[Guest]

Thanks Jeff ,
The error message is 0x800CCC7D your outgoing SMPT server does not
support outgoing ssl secure connections. If ssl secure connections have
worked contact your ISP........
I just shut off mcafee firewall and it still did not work.

 

[Jeff Stephenson [MSFT]]

You need to go to the Advanced tab on your account dialog and uncheck the
"Use SSL" box - you've set Outlook to try and use an encrypted connection to
the server, but your ISP doesn't support that.

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights

 

[Guest]

I have been succesfully sending e-mail from outlook for years now with my
current settings. I am using a different isp to logon to the internet than
the one I am using to get my mail, But never have had any problems until
after I downloaded the latest service pack. When I started having problems I
went directly to my isp's help desk and reviewed the directions for using
at&t mail with outlook. Their instructions are as follows. under the advanced
tab for incoming mail choose the: my server requires a secure connection tab
and use 995 as the port number. For outgoing mail choose the: my server
requires a secure connection tab and type in port number 465. I tried to do
what you said but still was unsuccessful.