No Longer Able to Retrieve Msn E-mail Through Outlook Express

D

Diane Hopkins

Hi,

I have a strange problem, which keeps reoccurring with Outlook Express 6.00
2900.2180. It won't allow me to retrieve my msn E-mail account, which I
have done for over twp years now. It keeps asking me for a password, which
I type in correctly, and then pops up again. I did a reinstall (upgrade) of
my Win XP Pro, and Outlook express worked once, but is now back to the
continual pop up dilemma.

I get a Msn E-mail account as I am a subscriber of Qwest DSL service with
MSN premium. I wrote Qwest an E-mail, but got an automated response
indicated it would be this coming week before they would have a reply. My
hopes aren't too high relying on Qwest. Please help.

Diane
 
V

Vanguard

Diane Hopkins said:
Hi,

I have a strange problem, which keeps reoccurring with Outlook Express
6.00 2900.2180. It won't allow me to retrieve my msn E-mail account,
which I have done for over twp years now. It keeps asking me for a
password, which I type in correctly, and then pops up again. I did a
reinstall (upgrade) of my Win XP Pro, and Outlook express worked once,
but is now back to the continual pop up dilemma.

I get a Msn E-mail account as I am a subscriber of Qwest DSL service
with MSN premium. I wrote Qwest an E-mail, but got an automated
response indicated it would be this coming week before they would have
a reply. My hopes aren't too high relying on Qwest. Please help.


http://support.microsoft.com/search/default.aspx?&query=outlook+express+remember+password
 
F

Frank Saunders, MS-MVP OE/WM

Diane Hopkins said:
Hi,

I have a strange problem, which keeps reoccurring with Outlook Express
6.00 2900.2180. It won't allow me to retrieve my msn E-mail account,
which I have done for over twp years now. It keeps asking me for a
password, which I type in correctly, and then pops up again. I did a
reinstall (upgrade) of my Win XP Pro, and Outlook express worked once, but
is now back to the continual pop up dilemma.

I get a Msn E-mail account as I am a subscriber of Qwest DSL service with
MSN premium. I wrote Qwest an E-mail, but got an automated response
indicated it would be this coming week before they would have a reply.
My hopes aren't too high relying on Qwest. Please help.

Diane

Did you recently install IE7?
Authentication fails when you use Outlook or Outlook Express to try to log
on to a HTTP-based mail server if you use Internet Explorer version 7.0:
http://support.microsoft.com/kb/904942
 

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