no log-off, turn-off at Start button

[Jo-Anne Naples]

I'm using Windows XP with SP3. Tonight, I clicked on the Start button to
shut down the computer, and there was no log-off or turn-off button to click
on (everything else was there). I tried a couple more times and then ended
up using CTRL-ALT-DEL to bring up Task Manager and did the shutdown from
there. I don't think I had done anything unusual beforehand (unless plugging
in a USB flash drive and going through the "safe to unplug" routine counts;
tonight was the first time I'd done that).

After the shutdown, I turned the computer back on, and now the missing
buttons are back where they belong. Any idea of what happened and what I can
do to keep it from happening again?

Thank you!

Jo-Anne

 

[Ron Badour]

Sounds like a temporary brain cramp on the system's part. If it happens
again but doesn't come back after a reboot, try a system restore.

 

[Jo-Anne Naples]

Thank you, Ron! Does System Restore lose all the datafiles from after the
Restore point?

Jo-Anne

 

[Terry R.]

The date and time was 6/2/2008 9:06 AM, and on a whim, Jo-Anne Naples
pounded out on the keyboard:

Thank you, Ron! Does System Restore lose all the datafiles from after the
Restore point?

Jo-Anne

Hi Jo-Anne,

SR isn't supposed to mess with data files, BUT there have been instances
where it has. That's why a good backup is the *single most important
insurance* you have regarding your data. I would always make sure your
backups are current prior to using SR.

If a reboot cured it, it sounds like an intermittent hiccup in the OS.
But as Ron said, if it happens again, then I would start to look into a
permanent resolution.


--
Terry R.

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[Jo-Anne Naples]

Thank you, Terry!

Jo-Anne

The date and time was 6/2/2008 9:06 AM, and on a whim, Jo-Anne Naples
pounded out on the keyboard:


Hi Jo-Anne,

SR isn't supposed to mess with data files, BUT there have been instances
where it has. That's why a good backup is the *single most important
insurance* you have regarding your data. I would always make sure your
backups are current prior to using SR.

If a reboot cured it, it sounds like an intermittent hiccup in the OS. But
as Ron said, if it happens again, then I would start to look into a
permanent resolution.


--
Terry R.

***Reply Note***
Anti-spam measures are included in my email address.
Delete NOSPAM from the email address after clicking Reply.

 

[Terry R.]

The date and time was 6/2/2008 10:00 AM, and on a whim, Jo-Anne Naples
pounded out on the keyboard:

Thank you, Terry!

Jo-Anne

You're welcome!

--
Terry R.

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