No internet connectivity on Vista Ultimate 64 bit

S

supasonic85

I have been having a problem for a couple of weeks now. Everything on my
other computer was working fine, when all of a sudden, there wasn't any
connectivity on my other computer. When I checked the connection status, it
had the red X but gave me an Error 1068 (Dependency service or group failed
to start). The strange thing is that it happened now, since before I still
had that red X displayed, but I got connectivity. But now, on to the real
concern.

I have tried many methods on the Internet with no success.
I have gone to services and tried to start the Network Awareness Locator
Service to no avail. I have run the SFC checker and if flagged on file
(npmproxy.dll). When I found an "updated" version that was supposed to be
fine, it did absolutely nothing. I have tried replacing that file with no
avail. What is the latest version of this file and why is my connectivity not
back?
 
M

Mark L. Ferguson

Open Control panel, Device manager, and highlight the Ethernet device,
Action menu, "Uninstall", (do Not put a check in 'delete driver") then
Action menu,"scan for hardware changes", to find the device drivers again
automatically.
 
R

Rick Rogers

Hi,

Have you tried updating/reinstalling the drivers for your network card? A
failed dependency usually indicates that a service cannot start, and it's
often due to driver files being corrupt or inappropriate for the system. In
addition, with x64, these need to be signed drivers.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com
 
S

supasonic85

I have, but it didn't seem to help out. I transferred the latest Ethernet
card drivers but I still got the same status.
 
S

supasonic85

Thanks to all for the help so far. I verified that I installed the most
updated drivers and that I got the 64 bit version. The following link is a
desktop screen capture showing this and a couple of other tests.


Can anyone suggest what I should do from here? I can make another recording
if that would be helpful.
 
S

supasonic85

Here is the link of a few tests that I have done so far but to no avail.


If anyone can help out, that would be great. I can make another screen
capture if needed.
 

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