No internet connection and no IP address.

[Miss.Lara]

My computer crashed last night so I installed Windows XP again.. and
when I was all done I couldn't go online or find an internet
connection.
When I go to "Run". I type in "cmd" and then write "ipconfig" but
nothing shows up and my IP should show up.. but all I get is "Windows
IP Configuration" and I'm not sure what to do.
When I try to install the router from the CD.. it says that the
Ethernet doesn't work and it is actually working properly so I'm not
sure what's going on.

Can anyone please help??

 

[neil]

Have you re-installed the ethernet drivers, either from the motherboard
manufacturer or the network card supplier. What does device manager show,
are all devices working correctly.
Neil

 

[Miss.Lara]

It is all working properly.. at least it shows so.
I don't know how to download the Ethernet drivers.. but I think that'
the problem because it won't read it..

 

[Miss.Lara]

See.. I can't do none of that.. because I don't have a local internet
connection to begin with..

 

[John John (MVP)]

It won't read what?

John

It is all working properly.. at least it shows so.
I don't know how to download the Ethernet drivers.. but I think that's
the problem because it won't read it..

 

[neil]

So what you're saying is that everything appears ok in device manager, is
that right.?
What type of connection are you on, ADSL or cable, is the router part of the
modem or are they separate. If they are separate then connect the modem
direct to the PC. (or are you using wireless)

Neil

 

[John John (MVP)]

Did you try running the Internet Connection Wizard?

John