No Desktop of Blank Desktop On Win2000

[jmcnally]

I am having the ever so popular blank desktop after
logging on problem on Windows 2000. The difference here
being, when I open the task manager, explorer.exe isn't
listed under the processes. When I try to run it manually,
it appears in the list for a second then disappears. I've
tried the KB 256194, 162031, and 836417 solutions, without
success.
I've reinstalled Windows 2000 /w SP4 over top of the
corrupt copy. It did bring the desktop back, however, as
soon as I installed the patches for KB 823980, 828741,
835732, and 837001 then rebooted, the desktop disappeared
again.
Any ideas?

Jeff McNally

IT Support
Keller Williams
Ottawa Realty

 

[Abhijeet Nigam [MSFT]]

hi,

you can try following steps

The following steps were confirmed customer on case SRX030813607141.

STEPS COMPLETED:
1. Launched Task Manager.
2. Click on New Task.
3. Click on Browse.
4. Drill down to C:\%systemroot%\registration.
5. Right on the Registration folder and rename the folder to
OldRegistration and a
new Registration folder automatically is created.
6. Then you re-gain control again of the desktop and can launch Explorer.
7. Then copy the contents of the Registration folder from a known working
machine
with the same configuration to the machine having the problems.
8. Reboot.



Abhijeet Nigam
This posting is provided "AS IS" with no warranties, and confers no rights.