No captured audio / sound

[Eddie]

Just updated to MM2. As with the original MM, I don't
capture any sound/audio when my camcorder is connected.
The mute button is not checked. Captured video is
excellent - no problems at all. Any suggestions as to
troubleshooting? Thanks Happy Holidays

 

[Cari MS-MVP]

Is this via an analog capture? Are you capturing sound through 'line in' on
the soundcard? Are you sure it's not set to mute in the Volume Options?

Cari
www.coribright.com

 

[Eddie]

Cari, thanks for the reply. I should have also included
in my post that I use the Pixela moviemaker without any
problems at all. Pixela is the software that came with
the camcorder - Sony DCR-TRV340. Camera function is
excellent. Computer function (including sound is
excellent). My connection is USB. Is this via an analog
capture? I don't know, how would I determine this? Are
you capturing sound through 'line in' on the soundcard?
Again.....no clue. How do I determine this and what is
the adjustment to be made if it is "line in"? Are you
sure it's not set to mute in the Volume Options? As
previously, when using other 'moviemaker' programs
everything works fine. Sound on the computer is excellent
too! I appreciate your time and patience during this
Holiday Season. Eddie