no audio device

A

Alex

hi everybody,
I had to format a pc,"hp compaq dx2000 mt", I've downloaded all the drivers
from the hp's website for this pc's model, but the audio doesn't work.
I've the Operative System Win Xp pro, and when I go in "managment device" ,
it says "the device works properly". Instead when I go in "Sounds and Audio
Devices" in "control panel" it says "No audio device".
I've already tried to find alternative drivers in "Windows update"
uninstalling previously the hp's audio driver, but it was unable to find
anything.

Can someone help me?

Thank you very much
 
L

Lapish Computer Services

Hi. I have the same problem. Could you let me know if u find a solution?

Thanks

Charles Lapish
 
P

Paul

Alex said:
hi everybody,
I had to format a pc,"hp compaq dx2000 mt", I've downloaded all the drivers
from the hp's website for this pc's model, but the audio doesn't work.
I've the Operative System Win Xp pro, and when I go in "managment device" ,
it says "the device works properly". Instead when I go in "Sounds and Audio
Devices" in "control panel" it says "No audio device".
I've already tried to find alternative drivers in "Windows update"
uninstalling previously the hp's audio driver, but it was unable to find
anything.

Can someone help me?

Thank you very much

I see some drivers here, for "HP Compaq dx2000 Microtower PC".
Are these the drivers you are using ? (Line manually wrapped, to
suit my USENET server line length restrictions.)

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&
prodNameId=401821&prodTypeId=12454&prodSeriesId=401819&swLang=8&taskId=135&swEnvOID=1093

The Analog Devices (ADI) AC'97 driver is version 5.12.01.3665 from 6 Feb 2004.

When you download and run the driver, it creates a folder called "SP25991".
The driver installer contents are in there. (C:\SWSetup\SP25991)

Executing the "Setup.exe" file, will run the entire installer. It
will install a driver and a suitable control panel or mixer application
for setting up the audio.

The "SMAXWDM" folder contains the WDM driver portion. The kind of file
I look for in the folders there, is "smwdmCH5.inf".

An INF file details what files to copy, and what registry settings to
modify. Reading the file takes a little bit of practice.

In the case of Analog Devices, the file naming convention tells you the
driver is intended for a motherboard with an ICH5 or ICH5R Southbridge.

You can open smwdmCH5.inf with the "notepad" application, in order to
read it. (Don't double click on it.)

A driver iwll only install, if something in this section matches your
motherboard.

%*WDM_AC97AUD.DeviceDesc%=WDM_ODMA188, pci\ven_8086&dev_24D5&subsys_80B01043
%*WDM_AC97AUD.DeviceDesc%=WDM_ODMA188, pci\ven_8086&dev_24D5&subsys_810D1043
%*WDM_AC97AUD.DeviceDesc%=WDM_ODMSPDFN, pci\ven_8086&dev_24D5&subsys_90541509
%*WDM_AC97AUD.DeviceDesc%=WDM_ODMSPDFN, pci\ven_8086&dev_24D5&subsys_92011509
%*WDM_AC97AUD.DeviceDesc%=WDM_ODMSPDFK, pci\ven_8086&dev_24D5&subsys_75801462
%*WDM_AC97AUD.DeviceDesc%=WDM_P4, pci\ven_8086&dev_24D5&subsys_00951071
%*WDM_AC97AUD.DeviceDesc%=WDM_P42, pci\ven_8086&dev_24D5&subsys_10951071
%*WDM_AC97AUD.DeviceDesc%=WDM_P42, pci\ven_8086&dev_24D5&subsys_20951071
%*WDM_AC97AUD.DeviceDesc%=WDM_NR146, pci\ven_8086&dev_24D5&subsys_218114A4

I expect that worked, because you say you can see a list of files in
Device Manager, for the device. (Compare the appropriate copyfiles parts,
to the files listed in Device Manager.)

It could be, that your registry is locked, and the installer was not able
to create the necessary registry entries. (Use the registry editor, to search
for evidence the installer worked properly.) Or, perhaps a startup item
needs to be defined (to launch the mixer perhaps), and that is not
automatically starting when the computer is rebooted.

Those would be the kinds of things I would investigate.

In the past, I've used a driver very similar to this one (downloaded from
Asus). My motherboard is pci\ven_8086&dev_24D5&subsys_80A61043. The
1043 part stands for Asus, which means the above driver actually
has support for a couple Asus boards (perhaps OEM versions used in HP
computers).

You can find other versions of drivers. For example, one of the more
recent driver versions, was available on the Dell download site. But
I really don't expect this problem is driver version specific. The three or
four ADI drivers I've tried, all seemed to install OK, even if the
driver code itself was not the best work they could have managed.

Another solution is to use a separate sound card. I use a CMI8738
based PCI sound card. Those range in price from $7 to $70, for the
very same PCI boards, so shop carefully. That is the bare minimum
kind of card you can use to get working sound, if all else fails.

(Example picture of a cheap CMI8738 card for PCI.)
http://web.archive.org/web/20030729082644/orpheuscomputing.com/images4/CMI8738-6ch.jpg

(Some CMI8738 cards on Ebay, to show pricing.)
http://search.ebay.com/search/search.dll?from=R40&_trksid=m37&satitle=cmi8738&category0=

Good luck,
Paul
 
A

Alex

thank you Paul,
but it doesn't work....

I'm using the same drivers of you,
I can't use the registry editor, to search
for evidence the installer worked properly,
CAn you help me in order to do this?
thank you very much

Alex
 
P

Paul

Alex said:
thank you Paul,
but it doesn't work....

I'm using the same drivers of you,
I can't use the registry editor, to search
for evidence the installer worked properly,
CAn you help me in order to do this?
thank you very much

Alex

There are limits to what I can achieve in a newsgroup.
This would be a situation where I would have to be
in front of the computer, to make some progress.
And I'm an amateur :)

I suggest looking in the "smwdmCH5.inf" file, provided in
the install folder, as it contains the information and
sequence the installer will use, to install the stuff
on your computer.

A tool like msconfig.exe, can show you any startup items,
such as something the audio needs. I don't have one of
these, as I'm using Win2K. This tool comes with WinXP.

http://img387.imageshack.us/img387/2700/msconfigold4xv.jpg

Since I don't have WinXP, it is pretty hard for me to follow
along in debugging.

There are some FAQs here you might try:

http://www.analog.com/Analog_Root/static/technology/audioVideo/soundMaxFaqsSupport.html

35. What version of DirectX does SoundMAX require?
SoundMAX requires DirectX 9.0 or greater. You can download
DirectX from the Microsoft website.

Paul
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top