No audio device

[shenai]

When I go to control panel | sounds and audio devices | volume tab
everything is grayed out except the words "no audio device". When I
click on any of the program events under the sound tab I get the error
message: "Windows cannot play the sound %SystemRoot%\media\Windows XP
....wav. Your sound card may be in use". I can get sound from Windows
Media player and most programs. I get no sound in Quicken. I have
uninstalled and reinstalled the drivers for my Turtle Beach Santa Cruz
sound card and have also taken the card out and reseated it. What else
can I try to fix this problem? Thanks.

 

[S.Sengupta]

You have uninstalled and reinstalled the driver but did you try with the
latest driver?If not,then visit the manufacturer's website to download
and install the latest driver.

regards,
S.Sengupta[MS-MVP]

 

[shenai]

Yes I have also downloaded and installed the latest driver but that
didn't seem to help. Thank you for the suggestion though.

 

[S.Sengupta]

Which version of Quicken?
http://web.intuit.com/support/quicken/99/win/6154.html

Check with Quicken Support.As you have no problems of getting sound in
Windows then definately it's Quicken related problem.

regards,
S.Sengupta[MS-MVP]

 

[raritan]

Thanks for your help. I am running Quicken 2006 Premier. I will check
with Quicken support.