no address list at all.

[Guest]

Im using windows Vista, office xp, outlook 2002.

Problem is my address book is empty.
When i click on 'show names from the' its empty.

i tried doing this:
click tools, email accounts, view or change existing directories or address
books.
theres 2 names. outlook address book and personal address book. both MAPI
type.
for both options when i click 'change' the following error message occurs:
'this email account cannot be configured. Please run outlook and choose this
profile before attempting to make changes to it'
when i click 'add', additional address books, the same 2 options are there.
outlook address book and personal address book
when i click either one and click 'next' the following error message occurs
'the account you have added is not fully configured. It might not work
properly until reconfigured correctly'
also, when i open properties for contacts, click on outlook address book
tab, the 'show this folder as an email address book checkbox is not clickable'

please help! thanks

khalil

 

[Oliver Vukovics]

Hi khalil,

maybe this site could help:

"Contact information does not appear in the address book in Outlook 2002 and
Outlook 2003"
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

 

[Guest]

Hi Oliver,

Thanks for the link but i already viewed it before i posted my thread. The
site explains all the steps that i stated in my post and was unsuccessful.

Khalil

 

[Sue Mosher [MVP-Outlook]]

Remove the Outlook Address Book. Restart Outlook. Add the OAB back in. You may need to restart Outlook one more time.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Guest]

Thanks but didn't solve it cos was some other problem.

I found out that the problem that my personal folder file which i took from
my old computer was actually a text file with .pst extension. eg ***.txt.pst.
I dont know how this happened. This was creating the problem. The file could
be opened in outlook but wasnt actually viewed as a personal folders file but
a text file.

I had to create a new profile and import my emails and contacts separately
by comma separated values.