Nickname and Automatic Completion

[TPL]

How to you keep the automatic completion cache from clearing every time
you close outlook? On my other laptop, I had the same version of
Microsoft outlook, and if I have contacts that I used on a regular
basis, they would automatically pop up on the to or cc line. Now it
only automatically does this after I type in the entire email address
at least one time. Then it remembers that email address but if I close
Outlook, it is gone....

 

[Russ Valentine [MVP-Outlook]]

You have a corrupt profile that has lost its connection to the
autocompletion cache. You'll need to create a new one.

 

[TPL]

I created a new email account profile....that did not work? any other
ideas?

 

[Russ Valentine [MVP-Outlook]]

No. That has worked for everyone else so far.
What is an email account profile?
You need to create a new Outlook profile from scratch with a name different
than the one you used before.

 

[TPL]

This is what I did.....while in Outlook, under Tools, email accounts, I
created another email account profile. Isn't that what you meant?

Thanks,

 

[Brian Tillman]

This is what I did.....while in Outlook, under Tools, email accounts,
I created another email account profile. Isn't that what you meant?

That's not a profile, it's a mail account. Mail profiles are handled in the
Mail applet in Control Pane. See
http://www.howto-outlook.com/Faq/newprofile.htm

 

[Russ Valentine [MVP-Outlook]]

Not at all. That's just a new email account and won't solve a thing.
Brian has you covered.