Newly added address book not appearing

  • Thread starter Thread starter Melissa Frankel
  • Start date Start date
M

Melissa Frankel

I am adding a new address book in Outlook 2003 under the Tools - Email
accounts (Add a new directory or address book) option. I am able to add it
just fine but when I restart Outlook, it is not in the list of my address
books. Yet, when I go to add it again, Outlook tells me it is already there
and cannot be added twice. Not sure why I can't see it in my list of address
books...?

Thanks,
Melissa
 
It is an ACT! address book - it should appear in the Address Book window
(usually at the bottom of the list under Global Address Book) - so that we
can use it to address an email to someone in the address book. It works fine
What type of Address book is it? Where are you looking for it?

--
Diane Poremsky [MVP - Outlook]





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Melissa Frankel said:
I am adding a new address book in Outlook 2003 under the Tools - Email
accounts (Add a new directory or address book) option. I am able to add
it
just fine but when I restart Outlook, it is not in the list of my address
books. Yet, when I go to add it again, Outlook tells me it is already
there
and cannot be added twice. Not sure why I can't see it in my list of
address
books...?

Thanks,
Melissa
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