New users don't show up in Global Address List?

G

Guest

Outlook software is used for email. Inter-office personnel are listed in
global address list. A new user was set up yesterday, server recognizes new
user, but is not listed in global address list. User is however, listed
under "all users". How do I get user to show up in global list? Older
versions of office has no problems. XP small business and basic is the
problem. Thank you.
 
L

Lanwench [MVP - Exchange]

Tallylassie said:
Outlook software is used for email. Inter-office personnel are
listed in global address list. A new user was set up yesterday,
server recognizes new user, but is not listed in global address list.
User is however, listed under "all users". How do I get user to show
up in global list? Older versions of office has no problems. XP
small business and basic is the problem. Thank you.
Click to expand...

Are you sure you aren't using Outlook 2003 and cached mode?
 

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