New software purchase won't run *error* HELP

[Guest]

Hi,

I recently purchased a new CD-ROM called Create your own labels. It says
that is compatible with my PC but when I've tried to install it, it doesn't
work! It says insert CD ROM, from the start menu click run and type
D:\SETUP.EXE and press enter. The message I get is:

16 bit windows subsytem
C:\WINDOWS\SYSTEM32\AUTOEXEC.NT. The system file is not suitable for running
MS_DOS and microsoft windows applications. Choose 'close' to terminate the
application.

I've tried to install it many times but always get this same message.

I hope someone can help me out.

Regards,

Joanna.

 

[Carey Frisch [MVP]]

Error message when you install or start a MS-DOS or
16-bit Windows-based program
http://support.microsoft.com/default.aspx?scid=kb;en-us;324767

How to Troubleshoot 16-Bit Windows Programs in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314495

How to use the Program Compatibility Wizard in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;301911

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

-------------------------------------------------------------------------------------------

:

| Hi,
|
| I recently purchased a new CD-ROM called Create your own labels. It says
| that is compatible with my PC but when I've tried to install it, it doesn't
| work! It says insert CD ROM, from the start menu click run and type
| D:\SETUP.EXE and press enter. The message I get is:
|
| 16 bit windows subsytem
| C:\WINDOWS\SYSTEM32\AUTOEXEC.NT. The system file is not suitable for running
| MS_DOS and microsoft windows applications. Choose 'close' to terminate the
| application.
|
| I've tried to install it many times but always get this same message.
|
| I hope someone can help me out.
|
| Regards,
|
| Joanna.

 

[Guest]

I'be tried those. Still no luck. It still displays the same message.

:/

Joanna

 

[Carey Frisch [MVP]]

Contact the software manufacturer and ask for a replacement of the CD
as it appears to be defective.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

-------------------------------------------------------------------------------------------

:

| I'be tried those. Still no luck. It still displays the same message.
|
| :/
|
| Joanna