New Printer not detected by XP Home Edition

[Ashleigh]

New device not found automatically.
Fatal stop error message:
0x7E
No online documentation to assist me. I would just like
to get my system back on-line with or without the printer
but I cant get it back and have to work in safe-mode now.
Also having trouble connecting to windows update now.
Have Norton anti-virus and internet security working when
not in safe-mode. Have recently removed many worms from
PC.
I just need to know how to get my system running properly
again with or without the printer.
Thanks,
Ashleigh

 

[Cari \(MS MVP\)]

See Jim Eshelman's article at
http://aumha.org/win5/kbestop.php#0x7e

 

[Bruce Sanderson]

Disconnect the printer from the pc.
In safe mode, do the steps at
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm.