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G

Guest

After moving my computer and posting once, I have noticed some other things
going wrong with Windows. I am using Xp Pro with IE 7 Beta 3. After
restarting my computer I noticed a software problem, that my desktop
background disappeared. Later I noticed that my quick launch is gone. I
right click on start and unclick quick launch and then click it again. The
only thing that happens is that the space where the icons would be shows up
but with no icons. The latest development that I noticed is my favorites are
completely gone for IE. I navigate to my name and click favorites in
explorer and they arent in the file. Other people suggested that this might
be a hardware issue. But the other users on my computer were not bothered.
Their favs are still there and everything is normal. I run mcafee scan and
update every night, I ran Spybot Search and Destroy and not a single entry
came up even after updating, and I am really carefull with the spyware.

I ran Hijack this and will put the logfile below.

Thanks Drew

Logfile of HijackThis v1.99.1
Scan saved at 9:52:46 PM, on 9/18/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5450.0004)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\taskswitch.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\tbmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Saitek\Software\ProfilerU.exe
C:\Program Files\Saitek\Software\SaiMfd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\regedit.exe
C:\DOCUME~1\Rob\LOCALS~1\Temp\Temporary Directory 4 for
hijackthis_199[1].zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.comcast.net/home.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://go.microsoft.com/fwlink/?LinkId=54729
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://go.microsoft.com/fwlink/?LinkId=55245&clcid={SUB_CLCID}
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
Settings,ProxyServer = :0
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
Favorites
O2 - BHO: Adobe PDF Reader Link Helper -
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat
7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} -
C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} -
C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -
C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} -
c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program
files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\System32\taskswitch.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network
Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network
Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program
Files\Common Files\Network Associates\TalkBack\tbmon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe"
-atboottime
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE
C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common
Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program
Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP
Software Update\HPWuSchd.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility]
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb08.exe
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital
Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common
Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Profiler] C:\Program Files\Saitek\Software\ProfilerU.exe
O4 - HKLM\..\Run: [SaiMfd] C:\Program Files\Saitek\Software\SaiMfd.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program
Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft
Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://c:\program
files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program
files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program
files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program
files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program
files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program
files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -
{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program
Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program
Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -
C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload
Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {D1E7CBDA-E60E-4970-A01C-37301EF7BF98} (Measurement Services
Client v.3.11) - http://advisor.futuremark.com/global/msc311.cab
O17 -
HKLM\System\CCS\Services\Tcpip\..\{F6E4A5AE-69F8-4FEE-A3E9-B4975716B801}:
NameServer = 4.2.2.1,4.2.2.2
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program
Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network
Associates, Inc. - C:\Program Files\Network Associates\Common
Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates,
Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network
Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation -
C:\WINDOWS\system32\nvsvc32.exe
 
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P

PA Bear

If you uninstall IE7 Beta3, do the problems persist?

For security reasons, we do not interpret HijackThis logs in the public
newsgroups. See below.
...the other users on my computer were not bothered.
Their favs are still there and everything is normal.

Sounds like your User Profile is the only infected Profile.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v1.99.1
(http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. **Post
your log to http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Security, Shell/User)

After moving my computer and posting once, I have noticed some other
things
going wrong with Windows. I am using Xp Pro with IE 7 Beta 3. After
restarting my computer I noticed a software problem, that my desktop
background disappeared. Later I noticed that my quick launch is gone. I
right click on start and unclick quick launch and then click it again.
The
only thing that happens is that the space where the icons would be shows
up
but with no icons. The latest development that I noticed is my favorites
are completely gone for IE. I navigate to my name and click favorites in
explorer and they arent in the file. Other people suggested that this
might
be a hardware issue. But the other users on my computer were not
bothered.
Their favs are still there and everything is normal. I run mcafee scan
and
update every night, I ran Spybot Search and Destroy and not a single entry
came up even after updating, and I am really carefull with the spyware.

I ran Hijack this and will put the logfile below.

Thanks Drew

Logfile of HijackThis v1.99.1
Scan saved at 9:52:46 PM, on 9/18/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5450.0004)
<snip>
 
P

PA Bear

PS: It would have been preferable if you'd posted this as a reply to your
original thread (Moving my computer) instead of beginning a new one.

</paste>
 
R

Rock

Drewqb said:
After moving my computer and posting once, I have noticed some other
things
going wrong with Windows. I am using Xp Pro with IE 7 Beta 3. After
restarting my computer I noticed a software problem, that my desktop
background disappeared. Later I noticed that my quick launch is gone. I
right click on start and unclick quick launch and then click it again.
The
only thing that happens is that the space where the icons would be shows
up
but with no icons. The latest development that I noticed is my favorites
are
completely gone for IE. I navigate to my name and click favorites in
explorer and they arent in the file. Other people suggested that this
might
be a hardware issue. But the other users on my computer were not
bothered.
Their favs are still there and everything is normal. I run mcafee scan
and
update every night, I ran Spybot Search and Destroy and not a single entry
came up even after updating, and I am really carefull with the spyware.

I ran Hijack this and will put the logfile below.


Please don't post Hijackthis logs in this newsgroup. There are specialty
forums for it, and IE7 questions should be posted to the internet explorer
newsgroup.
 
G

Guest

Uninstalling IE7 Beta 3 doesnt work. The problem is still there, I used
every program I could for spyware, not a single thing was found. People
analyzed my Hijack Log and said it was fine. I really dont think that this
is a malware problem. In some research I did myself I found that some of my
favorites and files that are missing were found in my recent file. They
located them to a found.000 directory as files dir002.chk thru dir007.chk.

I just wanted to see why this happened and possibly get my favorites back,
then I will reformat and install just to clean up.

Thanks
Drew
 
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P

PA Bear

To keep track of things, it helps immensely if you include all of previous
message(s) in your replies to the newsgroup. Thank you.

What do you mean, "uninstalling IE7 Beta3 doesn't work"? Do you mean you
weren't able to uninstall it or uninstalling it didn't make any difference?

Please post a link to the forum thread where you've posted your HijackThis
log for examination.
 
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