IE 8 won't start

[Aaron]

I have IE8 RC1, not sure the exact version number. I click the icon on
the quick launch, and can see the cursor (arrow with hourglass) to
show up, but then cursor goes normal. I wait a few seconds and IE8
does not come up.

It was running fine yesterday (02.04.2008). I tried re-installing IE8 and
everything was fine during re-install. After re-install, I double-click the
icon in QL, and still nothing.

If I go to "Add/Remove Programs" IE8 isn't listed. I ran hijack-this,
and at the top of the log file it says I have version 7 ((MSIE:
Internet Explorer v7.00 (7.00.6000.16762)).

I have also tried reverting back to IE7, re-installing Java, i've eliminated
some lines in msconfig that hi-jack this told me I didn't need. I've used
Restore Point, and had to reenter precious data. I'd rather not use it again,
to much data to reenter.

If anyone here has any suggestion, please let me know. Thanks.

Computer Stats:
OS: WinXP Pro SP3
RAM: 1 GB
CPU: Intel(r) Core(tm)2 CPU

If you need any more info, please let me know.

Here is the contents of the HiJackThis log file: (Sorry if it's long)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:33:12 AM, on 2/12/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\COMODO\Firewall\cmdagent.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Brother\ControlCenter2\brctrcen.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\borland\interbase\bin\ibguard.exe
C:\PROGRA~1\MYWEBS~1\bar\1.bin\m3SrchMn.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\borland\interbase\bin\ibserver.exe
C:\Program Files\COMODO\Firewall\cfp.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Free Download Manager\fdm.exe
C:\Documents and Settings\Aaron\Desktop\Aaron's Docs\kk\Desktops.exe
C:\Documents and Settings\Aaron\Local Settings\Application
Data\Google\Update\GoogleUpdate.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Program Files\Mozilla Sunbird\sunbird.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\Raptr\Raptr.exe
C:\PROGRA~1\Raptr\RaptrBT.exe
C:\Program Files\Mozilla Firefox2\firefox.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.gmail.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL
= http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext =
http://www.dell.com/
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D}
- C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
O2 - BHO: MyWebSearch Search Assistant BHO -
{00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program
Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
O2 - BHO: Adobe PDF Reader Link Helper -
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common
Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} -
C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL
O2 - BHO: Spybot-S&D IE Protection -
{53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java(tm) Plug-In SSV Helper -
{761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program
Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Notifier BHO -
{AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program
Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O2 - BHO: FDMIECookiesBHO Class -
{CC59E0F9-7E43-44FA-9FAA-8377850BF205} - C:\Program Files\Free
Download Manager\iefdm2.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper -
{DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program
Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl -
{E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program
Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: ZoneAlarm Spy Blocker BHO -
{F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program
Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O3 - Toolbar: My Web Search - {07B18EA9-A523-4961-B6BB-170DE4475CCA} -
C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL
O3 - Toolbar: ZoneAlarm Spy Blocker -
{F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program
Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program
Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [ISUSPM Startup]
C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD
DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common
Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program
Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program
Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [SetDefPrt] C:\Program
Files\Brother\Brmfl04g\BrStDvPt.exe
O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program
Files\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program
Files\LogMeIn\x86\LogMeInSystray.exe"
O4 - HKLM\..\Run: [InterBaseGuardian] C:\Program
Files\borland\interbase\\bin\ibguard.exe -a
O4 - HKLM\..\Run: [My Web Search Bar Search Scope Monitor]
"C:\PROGRA~1\MYWEBS~1\bar\1.bin\m3SrchMn.exe" /m=2 /w
O4 - HKLM\..\Run: [MyWebSearch Email Plugin]
C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program
Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir
PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google
Talk\googletalk.exe /autostart
O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program
Files\COMODO\Firewall\cfp.exe" -h
O4 - HKLM\..\Run: [Resume copy] copyfstq.exe /startup
O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program
Files\COMODO\Firewall\cfp.exe" -h
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program
Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe"
/background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search
& Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MyWebSearch Email Plugin]
C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - HKCU\..\Run: [Free Download Manager] "C:\Program Files\Free
Download Manager\fdm.exe" -autorun
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program
Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [Sysinternals Desktops] C:\Documents and
Settings\Aaron\Desktop\Aaron's Docs\kk\Desktops.exe
O4 - HKCU\..\Run: [Google Update] "C:\Documents and
Settings\Aaron\Local Settings\Application
Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run]
C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run]
C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run]
C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run]
C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Startup: Event Reminder.lnk = C:\pmw\PMREMIND.EXE
O4 - Startup: IBAFFINITY.bat
O4 - Startup: Mozilla Sunbird.lnk = C:\Program Files\Mozilla
Sunbird\sunbird.exe
O4 - Startup: OpenOffice.org 3.0.lnk = C:\Program Files\OpenOffice.org
3\program\quickstart.exe
O4 - Startup: Raptr.lnk = C:\Program Files\Raptr\RaptrStub.exe
O4 - Global Startup: IBAFFINITY.bat
O8 - Extra context menu item: &Search -
http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZNfox000
O8 - Extra context menu item: Download all with Free Download Manager
- file://C:\Program Files\Free Download Manager\dlall.htm
O8 - Extra context menu item: Download selected with Free Download
Manager - file://C:\Program Files\Free Download Manager\dlselected.htm
O8 - Extra context menu item: Download video with Free Download
Manager - file://C:\Program Files\Free Download Manager\dlfvideo.htm
O8 - Extra context menu item: Download with Free Download Manager -
file://C:\Program Files\Free Download Manager\dllink.htm
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2}
- C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration -
{DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583}
- C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 -
{e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network
Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683}
- C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program
Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine
Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer
Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll
O23 - Service: AntiVir PersonalEdition Classic Scheduler
(AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir
PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService)
- Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition
Classic\avguard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - Unknown owner -
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe (file missing)
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - Unknown owner -
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe (file missing)
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. -
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - Unknown owner -
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe (file missing)
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) -
Unknown owner - C:\Program Files\COMODO\Firewall\cmdagent.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program
Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program
Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision
Corporation - C:\Program Files\Common
Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: InterBase Guardian (InterBaseGuardian) - Inprise
Corporation - C:\PROGRA~1\borland\INTERB~1\Bin\ibguard.exe
O23 - Service: InterBase Server (InterBaseServer) - Inprise
Corporation - C:\PROGRA~1\borland\INTERB~1\Bin\ibserver.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun
Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common
Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic
Solutions - C:\Program Files\Common Files\Roxio
Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program
Files\Common Files\SureThing Shared\stllssvr.exe

 

[PA Bear [MS MVP]]

I'll bet IE7 wasn't working either when all of this started.

Man, you're really up the proverbial creek and no paddle's gonna help now!

1. IE Beta Public Newsgroup Support: microsoft.public.internetexplorer.beta

Via the web-interface:
http://www.microsoft.com/communitie...spx?dg=microsoft.public.internetexplorer.beta

Via your newsreader:
news://msnews.microsoft.com/microsoft.public.internetexplorer.beta

2. Why do you have AntiVir and remnants of AVG 7.5 and AVG 8.0 install
installed & loading at boot?

3. Why is an outdated version of Comodo Firewall as well as ZA firewall
installed?

4. Was AntiVir and/or AVG and/or Spybot Tea Timer and/or Comodo FW and/or ZA
FW enabled and/or running in the background when you installed, uninstalled,
and/or reinstalled IE8 RC1?

PS: You've got a hijackware infection and Automatic Updates hasn't worked
since Dec-08!

Your best bet is to format & reinstall Windows, a risk you accept by default
when installing any beta software. A Repair Install will NOT help! System
Restore will NOT help!

cf. http://www.dslreports.com/faq/10063

Good luck!
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

I have IE8 RC1, not sure the exact version number. I click the icon on
the quick launch, and can see the cursor (arrow with hourglass) to
show up, but then cursor goes normal. I wait a few seconds and IE8
does not come up.

It was running fine yesterday (02.04.2008). I tried re-installing IE8 and
everything was fine during re-install. After re-install, I double-click
the
icon in QL, and still nothing.

If I go to "Add/Remove Programs" IE8 isn't listed. I ran hijack-this,
and at the top of the log file it says I have version 7 ((MSIE:
Internet Explorer v7.00 (7.00.6000.16762)).

I have also tried reverting back to IE7, re-installing Java, i've
eliminated
some lines in msconfig that hi-jack this told me I didn't need. I've used
Restore Point, and had to reenter precious data. I'd rather not use it
again, to much data to reenter.

If anyone here has any suggestion, please let me know. Thanks.

Computer Stats:
OS: WinXP Pro SP3
RAM: 1 GB
CPU: Intel(r) Core(tm)2 CPU

If you need any more info, please let me know.

Here is the contents of the HiJackThis log file: (Sorry if it's long)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:33:12 AM, on 2/12/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

<SNIP>

 

[Unknown]

I installed IE8 and have no problem with it whatsoever. But, I don't use
ZoneAlarm or any of those other programs such as
AVG.