NEW PC

[Guest]

hello my friend has just got a new pc with vista .
we pluged it in turned it on we had the ADVENT logo come up on screen but
the screen goes black

it came with one vista book - not instructions

 

[John Barnett MVP]

As it is a new machine I suggest you take it back to the place you purchased
it. Normally you would have to go through a sequence of events to setup a
brand new pc. Because you are only getting to the logo and nothing else is
happening then it may need to be looked at by a technician.

--
John Barnett MVP
Associate Expert
Windows - Shell/User

Web: http://xphelpandsupport.mvps.org
Web: http://vistasupport.mvps.org

The information in this mail/post is supplied "as is". No warranty of any
kind, either expressed or implied, is made in relation to the accuracy,
reliability or content of this mail/post. The Author shall not be liable for
any direct, indirect, incidental or consequential damages arising out of the
use of, or inability to use, information or opinions expressed in this
mail/post..

 

[Mike Hall MVP]

Unfortunately, in this case, a PC World Technician..

As it is a new machine I suggest you take it back to the place you
purchased it. Normally you would have to go through a sequence of events
to setup a brand new pc. Because you are only getting to the logo and
nothing else is happening then it may need to be looked at by a
technician.

--
John Barnett MVP
Associate Expert
Windows - Shell/User

Web: http://xphelpandsupport.mvps.org
Web: http://vistasupport.mvps.org

The information in this mail/post is supplied "as is". No warranty of any
kind, either expressed or implied, is made in relation to the accuracy,
reliability or content of this mail/post. The Author shall not be liable
for any direct, indirect, incidental or consequential damages arising out
of the use of, or inability to use, information or opinions expressed in
this mail/post..

--


Mike Hall
MS MVP Windows Shell/User
http://msmvps.com/blogs/mikehall/