New Mail Desktop Notification Envelope (Not System Tray)

[Guest]

Hi, running windows xp pro sp2, office/outlook 2003 sp2. I have one mail
account, which is the default (imap type) and I am not receiving the new mail
desktop alert (the envelope appearing above the clock which can be
semi-transparent) although I do receive the new mail notification envelope in
the system tray. I have double checked that Tools | Options | E-mail Options
| Advanced E-mail Options | show an envelope & display notification are both
checked on, although for some reason this feature is not working, any ideas?
In addition, I do not have any firewalls present on my computer and my isp
doesn't provide that service (yes, the firewall is off in sp2).
Thanks

 

[Guest]

Hi,
Have a look at the attached article,
http://support.microsoft.com/kb/827304/en-us
Rgrds,

 

[Guest]

Hey Dave, thanks for the article, but that didn't apply to my situation as I
usually leave outlook open and minimized and when I receive a new mail
message (after a couple of hours or so) that notification doesn't appear,
only the envelope in the system tray. I removed the imap e-mail address and
connected my pop e-mail address to outlook (gmail) and the new mail desktop
notification envolope (the one above the system clock) started appearing
again. I removed my gmail account and put the imap account back on, and
surprise surprise, I still don't get the desktop notification envelope.

 

[Guest]

Actually Dave, that helped a LOT right after I searched the key words in that
article in the microsoft outlook help (F1 in outlook) as due to the fact that
I am using an IMAP account, I had to create a rule to display the
notification, hope this will help anyone else with a similar problem. Thanks
again!

 

[Chee Meng]

So, how do you get back the envelope? Cause for the rule that I can create,
the outlook just pop out a message box instead of the envelope. Please help
as the envelope is less disturbing than the message box. Thank you.

 

[Diane Poremsky [MVP]]

The large blue desktop alert? also known as 'toast' - if using rules, it’s
the desktop alert action - very last on my list (outlook 2007).

--
Diane Poremsky [MVP - Outlook]





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