P
Paul
Friends pc was slower and slower over many years. I kept saying maybe need
to re-install os. Finally she agreed and asked me to do it. I did and also
installed av, firewall, and spyware. That was two months ago. She just
called and said that she went into IE options security block sites and
entered some porn sites, and it asked for a password. Now when she is on
line and opens IE, it asks for the password and entering it fails, so she
can not use IE at all. However msn works, I do not know what this means,
since she uses verizon dsl. So, I told her to try password with caps lock,
then she called back and said now pc will not even start windows, there is
just a "black screen with all that writing".
Any ideas how I can save this install?
Paul
PS: I wanted to cross post this, but I do not know how to do that without
pissing off people.
to re-install os. Finally she agreed and asked me to do it. I did and also
installed av, firewall, and spyware. That was two months ago. She just
called and said that she went into IE options security block sites and
entered some porn sites, and it asked for a password. Now when she is on
line and opens IE, it asks for the password and entering it fails, so she
can not use IE at all. However msn works, I do not know what this means,
since she uses verizon dsl. So, I told her to try password with caps lock,
then she called back and said now pc will not even start windows, there is
just a "black screen with all that writing".
Any ideas how I can save this install?
Paul
PS: I wanted to cross post this, but I do not know how to do that without
pissing off people.