B
Bob Z
For some time on my notebook I get that new hardware found and its a
printer, make and model unknown, but can't install.
I have carefully followed the Microsoft article
http://support.microsoft.com/?kbid=298370. But I delete the registery
key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\LPTENUM as
directed and when I restart and go through the install as directed,
then it can't install because appears not to find the drivers or
identify the printer. When I try to direct install it to a printer, I
don't have a clue as to what the make and model number is of the
printer its trying to install so can't manually select the printer. It
just says Printer Can't be INstalled. And I am back where I began!
I have been fighting this problem for a year. I did suspect it might
have started when I was at my son's house and used his HP Photoprinter
P1000. But I downloaded the drivers for this from the HP site and
tried to install it but was a no go!
Can anyone offer any solution to this problem???
printer, make and model unknown, but can't install.
I have carefully followed the Microsoft article
http://support.microsoft.com/?kbid=298370. But I delete the registery
key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\LPTENUM as
directed and when I restart and go through the install as directed,
then it can't install because appears not to find the drivers or
identify the printer. When I try to direct install it to a printer, I
don't have a clue as to what the make and model number is of the
printer its trying to install so can't manually select the printer. It
just says Printer Can't be INstalled. And I am back where I began!
I have been fighting this problem for a year. I did suspect it might
have started when I was at my son's house and used his HP Photoprinter
P1000. But I downloaded the drivers for this from the HP site and
tried to install it but was a no go!
Can anyone offer any solution to this problem???