New Hard Drive and XP problems

[Guest]

Hello all,

I just got the Upgraade Home edition of XP on Thursday. I had planned on
installing it on a 160 gig hard drive, but since I was upgrading from windows
98 the hard drive wasn't supported. I installed it on my old 15 gig hard
drive and it works great, but my big concern is that when I try to install it
on another hard drive I won't be able to because of the activation issue. I
am Extremely displeased with Microsoft about the product support they
provide. If I pay for the product I deserve support, instead they want me to
pay $35 to ask a question. The 15 gig hard drive I have is quite old and I
did not realize that the activation issue would be a problem. I would
appreciate any help anyone could give me.

Dauphin

 

[Shenan Stanley]

I just got the Upgraade Home edition of XP on Thursday. I had
planned on installing it on a 160 gig hard drive, but since I was
upgrading from windows 98 the hard drive wasn't supported.

Should have looked into a clean install using Upgrade media.

I installed it on my old 15 gig hard drive and it works great, but my
big concern is that when I try to install it on another hard drive I
won't be able to because of the activation issue.

You can activate that copy of the upgrade on another computer as long as you
uninstall it on the original machine you installed it on first. You bought
a retail version. Good place to go for Windows XP Support from Microsoft:
http://support.microsoft.com/default.aspx?pr=winxp
and for your particular issues:
http://www.microsoft.com/windowsxp/using/setup/getstarted/default.mspx

I am Extremely displeased with Microsoft about the product support
they provide. If I pay for the product I deserve support, instead they
want me to pay $35 to ask a question. The 15 gig hard drive I have
is quite old and I did not realize that the activation issue would be a
problem. I would appreciate any help anyone could give me.

It won't be. Perform a clean install (if your computer supports the drive
you bought) - you must have the Windows 98 CD ready... Otherwise it's like
any other clean install - boot with CD, delete partitions, create
partition(s) and install.

 

[Shenan Stanley]

I just got the Upgraade Home edition of XP on Thursday. I had
planned on installing it on a 160 gig hard drive, but since I was
upgrading from windows 98 the hard drive wasn't supported. I
installed it on my old 15 gig hard drive and it works great, but my
big concern is that when I try to install it on another hard drive I
won't be able to because of the activation issue. I am Extremely
displeased with Microsoft about the product support they provide. If
I pay for the product I deserve support, instead they want me to pay
$35 to ask a question. The 15 gig hard drive I have is quite old and
I did not realize that the activation issue would be a problem. I
would appreciate any help anyone could give me.

Forgot to mention...
This page:

http://support.microsoft.com/oas/default.aspx?ln=en-us&x=10&y=14&prid=3219&gprid=37013

Says:

2 support request(s) submitted online or by a phone call are included at no
charge. Unlimited installation support is available by phone at no charge.
All additional support requests are $35.00 US per request or use an existing
contract. Some support issues may not be covered under the listed charge.

Which seems to cover your question for free.

 

[Guest]

If you bought an upgrade that is a retail version and
comes with 2 free support incidents and installation help
is always free,your post makes no sense.

either you bought an illegal copy or you didnt buy an
upgrade at all but your post is just flat wrong on
charging 35 dollars for support?

 

[ByTor]

Hello all,

I just got the Upgrade Home edition of XP on Thursday. I had planned on
installing it on a 160 gig hard drive, but since I was upgrading from windows
98 the hard drive wasn't supported.

Where did you hear this?? Or did you actually try clean 98 on the 160?

Look here, it basically describes some of what I mention below:

http://www.largeharddrivesupport.windowsreinstall.com/win98.htm

I installed it on my old 15 gig hard drive and it works great, but my big
concern is that when I try to install it on another hard drive I won't
be able to because of the activation issue. I
am Extremely displeased with Microsoft about the product support they
provide. If I pay for the product I deserve support, instead they want me to
pay $35 to ask a question. The 15 gig hard drive I have is quite old and I
did not realize that the activation issue would be a problem. I would
appreciate any help anyone could give me.

Dauphin

You sure about the drive issue? Has nothing to do with the OS, XP
supports 160 or better presumably. Maybe your *BIOS* does not support
it? Check your motherboard make and BIOS revision...A flash may be in
order. Did your BIOS detect it as 160?? Did the upgrade in fact tell you
that it won't upgrade because of drive size?(I ask this because I'm not
sure myself, someone may be able to verify this as I *NEVER* do upgrades
if I can help it, but I still lean to your BIOS)
If your MB BIOS does not support anything over the 137 barrier than
actually using it(160) on a machine is useless unless you buy a
controller card or you won't care, use it, and lose 30gig.......

The OS you installed to the 15gig can be disk to disk copied to the new
drive, I really see no issue with that, but than again things are known
to happen.....Activation should not be an issue as it's still on the
same computer and if it is so what reactivate, doesn't matter, if it's
not refused than there is no issue..........I think you have 5 times or
something like that, I mean people have to be given opportunity for
mistakes.........

Probably one of the many reasons why I can't stand upgrades....Clean
installs of a full *Retail* for me.....Than again properetaries work
differently..............

 

[xfile]

Hi,

(1) Make sure your hardware are compatible with XP and have their XP drivers
and BIOS updates ready. Go to vendor's site to for this.

(2) Make sure software that you will install and use are also compatible
with XP. In most cases, it will be no problem but go to vendor's site to see
if there are updates, patches, or fixes tailored to XP and/or SP2.

To my knowledge and please correct me if anyone knows this is wrong, an
upgrade version does not mean you have to install over the current OS. It
does mean that you would need to have a copy of qualified previous version
of OS.

So, you could perform a clean installation on the new hard disk, and as
already suggested, you could just remove the one installed on the old hard
disk - be sure to backup your data.

Although I too feel product activation is not very friendly, I have not
encountered any problems so far for re-activation.

 

[John]

Hello all,

I just got the Upgraade Home edition of XP on Thursday. I had planned on
installing it on a 160 gig hard drive, but since I was upgrading from windows
98 the hard drive wasn't supported. I installed it on my old 15 gig hard
drive and it works great, but my big concern is that when I try to install it
on another hard drive I won't be able to because of the activation issue. I
am Extremely displeased with Microsoft about the product support they
provide. If I pay for the product I deserve support, instead they want me to
pay $35 to ask a question. The 15 gig hard drive I have is quite old and I
did not realize that the activation issue would be a problem. I would
appreciate any help anyone could give me.

Dauphin

Install and make *the* phone call and explain the situation. I had a
similar case ... building a new comp, shipping was delayed on new hard
drive and couldn't wait to try out XP ... Afterall you aren't trying to
rip off MS ... are you?


John

 

[NobodyMan]

Forgot to mention...
This page:

http://support.microsoft.com/oas/default.aspx?ln=en-us&x=10&y=14&prid=3219&gprid=37013

Says:

2 support request(s) submitted online or by a phone call are included at no
charge. Unlimited installation support is available by phone at no charge.
All additional support requests are $35.00 US per request or use an existing
contract. Some support issues may not be covered under the listed charge.

Which seems to cover your question for free.

Don't post binaries to a text newsgroup such as this one. I didn't
want your supposed picture file on my hard drive.

 

[Tom]

Don't post binaries to a text newsgroup such as this one. I didn't
want your supposed picture file on my hard drive.

Why don't you learn that you are not supposed to eat broken glass! If you're
so anal about binaries, then why do you allow them to be downloaded through
your newsreader; nobody is forcing it down your throat. But you have no
problem using your toilet headed thinking, to simply bitch about such a tiny
thing, byt allowing!