new emails not being shown in inbox

[Alex Allen-Turl]

Hey everyone,
I have a really weird problem with Outlook 2003,
have recently done a server migration and moved everyone
over to a new domain, I exported someones email out from
their older user area, and then imported it in the new user
area, but now, it doesn't show any mail coming in.

I closed outlook and went to mail2web.com, and sent myself
2 test emails, they were there, and left it 5 minutes,
still there, so I opened and outlook and did a
send/receive, and the email weren't there any more.

So I did an Advanced find and it couldn't find the emails i
was asking it for, however, when doing a send/receive it
completes it succesfully.

Also there is an email in the outbox that isn't sending.

Which leads me to believe that in Outlook it is displaying
the personal folders, inbox, outbox etc that should be set,
but its delivering the emails to another file.

Has anyone heard of this or know what I can do for resolution?

cheers

-Alex

 

[Bimp]

Open up the Folder list and look at the very top. Is
the folder list expanded from Outlook Today or from
Personal Folders?
Check your settings in the Tools\Email Accounts\View or
Change Existing email accounts. On the email accounts page
look to see where the new email is being delivered to.
Find that and that should be where your mail is going. If
that's not where you want it you'll need to close Outlook
and then change that.
Is it a POP3 setup? If you check your mail from various
places you want to make sure that it is set to keep a copy
of the email on the server so it is accessable again from
other places as opposed to where you originally opened it.
Go to Tools\Options\Mail Setup\Send Recieve. There should
be a place in there to check to leave a copy of the mail
on the server and settings that apply to that.
Also delete or otherwise get rid of that message in the
Outbox, It'll make your email do funny things. Sometimes
just moving it to the drafts folder and resending it will
allow it to go but if not just delete it.