New Email Message - Why does it start in message body

P

paulsparrow

In using Outlook 2007 when I start up a new email message the curser
defaults to the message body and not the TO: email box. How can I
change this.

Thanks
 
N

Nikki Peterson

Could be a forms problem, try the following:

To clean up the forms cache.

To do so, follow these steps:
1. On the Tools menu, click Options.
2. Click the Other tab, and then click Advanced Options.
3. Click Custom Forms.
4. Click Manage Forms.
5. Click Clear Cache.
6. Close all open windows, and then restart Outlook.

If the above does not work, try the following.

Deleting the Forms Cache File:
The Frmcache.dat file is the primary file to delete. The Frmcache.dat
file serves as an index of the individual forms that have been cached
on the computer. Use the following steps to manually delete the
Frmcache.dat file. In addition, these steps delete all of the cached
forms on your computer, which are stored in subfolders of the
Forms folder.

1.. Quit Outlook.
2.. Search the Hard drive (<F3>) to locate the Frmcache.dat file.
(Be sure to check in HIDDEN files on W2K or WXP.)
3.. Delete all that are found from the FIND window.
4.. Open Outlook.

When you restart Outlook, and use a form, the forms cache
is re-created.

Nikki

In using Outlook 2007 when I start up a new email message the curser
defaults to the message body and not the TO: email box. How can I
change this.

Thanks
 
P

paulsparrow

Both steps worked for the first email. After that they form set the
curser at the message body again. Close but no cookie.

Thanks
 
P

paulsparrow

I found that by deleting all the files including deleting the recycle
bin and then restarting the computer before opening up Outlook again
seems to solve the problem.

Thanks very much Nikki.
 

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