New Email Message in Outlook 2007 starts in Body of email not in To:field

G

gba1818

I have a number of users who have been upgraded to Outlook 2007 and
now when click on New - Email the Email window opens with the cursor
in the body of the email first. In previous versions the focus was
always in the To: field. I can't find anywhere to change this.
Anyone know?
 
D

Diane Poremsky {MVP}

It should open in the to field fn new mail, in the body for replies.. Try
Help, Office Diagnostics








** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **
 
G

gba1818

It should open in the to field fn new mail, in the body for replies.. Try
Help, Office Diagnostics
--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks?http://www.outlook-tips.net/beginner/
Outlook 2007:http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Outlook Tips:http://www.outlook-tips.net/
Outlook & Exchange Solutions Center:http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **


I have a number of users who have been upgraded to Outlook 2007 and
now when click on New - Email the Email window opens with the cursor
in the body of the email first. In previous versions the focus was
always in the To: field. I can't find anywhere to change this.
Anyone know?

Thanks Diane, I did try that but no luck. I also did a completely
fresh install and then upgraded to SP1, no luck. If I change the
Message format from HTML to Rich text or vice versa, it works
correctly on the first new email I create but then reverts to having
the focus in the body for all subsequent emails.
 
D

Diane Poremsky {MVP}

do the affected users use outlook today? There is an issue with focus when
outlook uses outlook today - I don't know if this might be related to that,
but if they are using outlook today, tell them not to use it as an
experiment.

also - if they have any add-ins installed, disable them to see if it helps.
And if you kept the profiles used with Outlook 2003, try a new profile to
see if it helps.









** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **


It should open in the to field fn new mail, in the body for replies..
Try
Help, Office Diagnostics
--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks?http://www.outlook-tips.net/beginner/
Outlook 2007:http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Outlook Tips:http://www.outlook-tips.net/
Outlook & Exchange Solutions Center:http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **


I have a number of users who have been upgraded to Outlook 2007 and
now when click on New - Email the Email window opens with the cursor
in the body of the email first. In previous versions the focus was
always in the To: field. I can't find anywhere to change this.
Anyone know?

Thanks Diane, I did try that but no luck. I also did a completely
fresh install and then upgraded to SP1, no luck. If I change the
Message format from HTML to Rich text or vice versa, it works
correctly on the first new email I create but then reverts to having
the focus in the body for all subsequent emails.
 

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