new contact doesn't show up when creating an email

[-Dman100-]

I just upgraded to Outlook 2007.

I created a new contact and when I went to create a new email and clicked
the "TO:" button to select the new contact I created, it isn't listed?

I can go to my contacts and it shows up there, but not when I'm creating an
email and trying to select the contact.

I've never had to do anything special before. A new contact was always
immediately available when creating an email.

Do I need to do something new in Outlook 2007 to get new contacts available
in my email?

Thanks for any help.

Regards.

 

[Brian Tillman [MVP - Outlook]]

I just upgraded to Outlook 2007.

I created a new contact and when I went to create a new email and clicked
the "TO:" button to select the new contact I created, it isn't listed?

I can go to my contacts and it shows up there, but not when I'm creating
an email and trying to select the contact.

I've never had to do anything special before. A new contact was always
immediately available when creating an email.

Did you add an email address to the contact? If so, if the address
underlined in the contact record? Is the contact in your default Contacts
folder or a separate contact folder? If all are true, open the contact
record, change the last (or any) character of the mail address to itself and
save the contact again. Does it appear now?

 

[Judy Gleeson \(MVP Outlook\)]

And let's check that you understand that being available and being in the
autocompletion cache are 2 different things:

if you type the name in the To.. field, it doesn't sutomatically complete,
right? That has nothing to do with whether it is a valid email address in a
Contacts Folder. It's only a cache of recently used names.

To check that the Contact is working, type it in the To... field and click
the CheckNames button or Ctrl K. It should instantly "resolve" (go bold and
underlined).


Regards

Judy Gleeson
MVP Outlook

www.judygleeson.com
www.deskdoctors.com

Are you sick of bad email practice? Get a copy of my paper "Implementing
Email Policy" from the Desk Doctors website.