NEW BUG in Outlook 2007!!!

[Dmitry Bond]

Hi.

Few days ago Windows 7 installed some updates and Outlook 2007 started to
report stupid errors on attempt to look into a mail folder. In particular -
instead of folder content it displays a message:

"Cannot display the folder. There is not enough free memory to run this
program. Quit one or more programs, and then try again."

I have tried to close programs one by one and every time checked if it able
to display folder - did not help. I have tried to stop all non-critical
system services (like IIS, Ftp, SQL) - did not help.

Only after I have closed Outlook and then (after 20 sec wait) killed
Outlook.exe process from taskmgr it was started and displayed that folder
without problems.

And here is the another HUGE PROBLEM - if Outlook report that message for
the "Outbox" folder IT WILL NEVER SEND ANY EMAILS you created!!!

One more problem - Outlook 2007 is no longer able to exit normally! All the
time I close outlook it just hang in memory. Once I have wait for more than
30 min and was still in memory, so all the time I have to kill Outlook.exe to
be able to start it again.

Then for sure - this is a NEW BUG microsoft delivered with the recent
updates for windows!

The questions is - HOW I CAN MAKE IT WORKING?! Can you recommend
workarrounds? Fixes? Methods to avoid such stupid bug in Outlook 2007?


Regards,
Dmitry.

PS. Extra info:
Platform: Intel Core i7-920/4Gb RAM/2x0.5Gb HDD/Windows 7 x64 Ultimate/
Office Ultimate 2007.
Typically when all required applications started taskmgr show that I have
2,6Gb allocated (63% of all RAM). Assume 1,4Gb of free RAM must be completely
enough for Outlook.
Problematic mailbox is the Exchange mailbox, also I have 2 PST files opened.
Usually I'm tossing out emails from Exchange inbox to folders in PST files.
Looks like problem exists only for mail folders in Exchange account. Seems
folders in PST displayed correctly...
Also - looks like this happens with a time. After 30-40 min after Outlook
started. Looks like a memory or resources leak...

 

[Brian Tillman [MVP-Outlook]]

The questions is - HOW I CAN MAKE IT WORKING?! Can you recommend
workarrounds? Fixes? Methods to avoid such stupid bug in Outlook 2007?

Uninstall the update or use system restore to roll back to just prior to the
update. Does Outlook work again then?

 

[Dmitry Bond]

There are 15 updates installed February 10 for Office 2007.
Do you suggest to uninstall all, one by one?!
That is a bit too much... :-\

But ok, I'll try.

 

[Brian Tillman [MVP-Outlook]]

There are 15 updates installed February 10 for Office 2007.
Do you suggest to uninstall all, one by one?!
That is a bit too much... :-\

But ok, I'll try.

If you read what I said again, you'll see "or use system restore".

 

[Dmitry Bond]

Seems system restore is not an option in my case. :-\
I have installed and activated some old specific software at February 12. It
was last activation, thus if I run system restore it could also remove that
software or activation. Which could lead to extra problems...

So, better I will wait for more updates with will fix this bug. Or try to
uninstall some of existing updates if got a minute for that.

But rethoric question is - will Microsoft pay me money for such on-site
software testing? ;-)

 

[Dmitry Bond]

I have found that hanging at exit did happened because of Outlook Connector.
I uninstalled it and now it does not hang in memory.

But I still having problems with memory leak in Outlook. In 30-40 min it
became completely unusable - reports "Cannot display folder" almost on all
folders in Exchange account or in PSD.

Uninstalled 3 updates - still not helped... :-\
Will try to uninstall more.