Never ending install loop with Roxio

[Guest]

Hi,

Hopefully someone can help me with this problem.
Last week I ran a registry cleaner and software uninstall.

Ever since then there is a nasty never ending loop.
Immediately after startup a window pops up stating:
'Please wait while Windows configures Rexio Media Manager'

After a while i get following error message:
'Unable to find a certtficate file'

I click ok and the 'Please wait....' continues with 'Gathering required
information'.
At that time msiexec.exe takes 100% of the CPU utilization.

Tried ending the process in taskmgr but that jus retarts the process.

Tried the cancel button in the window as well but that only changes the
status message to 'Canceling' bring the CPU util to 100%.

What to do?

I do not need Roxio and I would prefer to remove the program completely.

Thanks in advance.

Pelle

 

[sdlomi2]

Hi,

Hopefully someone can help me with this problem.
Last week I ran a registry cleaner and software uninstall.

Ever since then there is a nasty never ending loop.
Immediately after startup a window pops up stating:
'Please wait while Windows configures Rexio Media Manager'

After a while i get following error message:
'Unable to find a certtficate file'

I click ok and the 'Please wait....' continues with 'Gathering required
information'.
At that time msiexec.exe takes 100% of the CPU utilization.

Tried ending the process in taskmgr but that jus retarts the process.

Tried the cancel button in the window as well but that only changes the
status message to 'Canceling' bring the CPU util to 100%.

What to do?

I do not need Roxio and I would prefer to remove the program completely.

Thanks in advance.

Pelle

Try removing in Control Panel/Add-Remove programs. If not able, go into
Win Explorer, find Roxio, look at files in right pane, activate the
"unist."-file & remove it that way. Done it w/other ap's--file may be
spelled kinda funny, but usually I can pick out the one that refers to
"Uninstall". Luck, s

 

[Guest]

Thanks for the reply.

Tried your recommendations but none successful.

The program is not in the Add/Remove list

There is no uninstall application that I could find.

Any other suggestion?

 

[sdlomi2]

Thanks for the reply.

Tried your recommendations but none successful.

The program is not in the Add/Remove list

There is no uninstall application that I could find.

Any other suggestion?

It should be in PROGRAM FILES under "C-drive" in Windows Explorer
folder. If all else fails, do a "search" for it and open it to look for the
"uninst." file. Else, Delete the sucker if all else fails--and cross your
fingers. s