"yohan" said:
does anyone know how to get the hotfix for
Microsoft Knowledge Base Article - 831938
My Computer and Windows Explorer unexpectedly quit when
you try to open My Network Places or Shared Documents in
Windows XP
The only way to get the hotfix is to contact Microsoft Product Support
Services, as described in the article. Hotfixes are meant to solve
specific problems and don't go through the same testing procedures
that regular Windows code does. For that reason, they aren't
available from any other source, and Microsoft only gives them to
people who have the specific problem that the hotfix addresses.
When you contact Microsoft Product Support Services:
1. Tell them that you have the problem described in KB article 831938.
2. Request the hotfix.
3. Ask them to waive the charge for the support call, as described in
the article.
4. Don't ask for help with anything else.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)
Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.
Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
