Network not working as non-admin (WinXP SP2)

[Jan Woulfenberg]

Hello,
since a few days, all non-admin accounts on my WinXP SP2 box are
unable to access any network related ressources.

I think, it is the same problem as in KB32945
(http://support.microsoft.com/default.aspx?scid=kb;en-us;329405
Cause: The DNS resolver library uses Local Procedure Calls (LPCs) to
the DNS Client service. The default security was changed in SP3for LPC
ports. In some cases, this can prevent LPC calls to the DNS client for
users who are not members of the Administrators group.) but thats just
for Win2k SP3 and was fixed in SP4.

The symptons are the same:

- a DNS request always results in "No response from server"
- Pings are possible if the IP adress is known, but after entering the
command, the PC beeps and the output looks like the following (sorry
for the german text):

---snip-------------------------------------
C:\ping 192.168.178.1

Ping wird ausgeführt für °ÿ mit 32 Bytes Daten:

Antwort von 192.168.178.1: Bytes=32 Zeit=7ms TTL=255
Antwort von 192.168.178.1: Bytes=32 Zeit=2ms TTL=255
Antwort von 192.168.178.1: Bytes=32 Zeit=2ms TTL=255
Antwort von 192.168.178.1: Bytes=32 Zeit=2ms TTL=255

Ping-Statistik für :
Pakete: Gesendet = 4, Empfangen = 4, Verloren = 0 (0% Verlust),
Ca. Zeitangaben in Millisek.:
Minimum = 2ms, Maximum = 7ms, Mittelwert = 3ms
---snap-------------------------------------

there is this strange string "°ÿ" and the blanks after "Ping-Statistik
für" *?*
(192.168.178.1 is my router and DNS server)

all this is happening even if i am logged in with an admin account
where the network is fully working (fast user switching-feature).

I didn't install anything unregular and switching the firewall
(Sygate) off has no effect. All updates are applied through the
windows update.

If i grant the affected user admin rights, the problem is gone, but
thats a very odd solution.

Any help is appreciated.

Thank you.

Jan Woulfenberg, Germany
IT Professional

 

[Chuck]

Hello,
since a few days, all non-admin accounts on my WinXP SP2 box are
unable to access any network related ressources.

I think, it is the same problem as in KB32945
(http://support.microsoft.com/default.aspx?scid=kb;en-us;329405
Cause: The DNS resolver library uses Local Procedure Calls (LPCs) to
the DNS Client service. The default security was changed in SP3for LPC
ports. In some cases, this can prevent LPC calls to the DNS client for
users who are not members of the Administrators group.) but thats just
for Win2k SP3 and was fixed in SP4.

The symptons are the same:

- a DNS request always results in "No response from server"
- Pings are possible if the IP adress is known, but after entering the
command, the PC beeps and the output looks like the following (sorry
for the german text):

---snip-------------------------------------
C:\ping 192.168.178.1

Ping wird ausgeführt für °ÿ mit 32 Bytes Daten:

Antwort von 192.168.178.1: Bytes=32 Zeit=7ms TTL=255
Antwort von 192.168.178.1: Bytes=32 Zeit=2ms TTL=255
Antwort von 192.168.178.1: Bytes=32 Zeit=2ms TTL=255
Antwort von 192.168.178.1: Bytes=32 Zeit=2ms TTL=255

Ping-Statistik für :
Pakete: Gesendet = 4, Empfangen = 4, Verloren = 0 (0% Verlust),
Ca. Zeitangaben in Millisek.:
Minimum = 2ms, Maximum = 7ms, Mittelwert = 3ms
---snap-------------------------------------

there is this strange string "°ÿ" and the blanks after "Ping-Statistik
für" *?*
(192.168.178.1 is my router and DNS server)

all this is happening even if i am logged in with an admin account
where the network is fully working (fast user switching-feature).

I didn't install anything unregular and switching the firewall
(Sygate) off has no effect. All updates are applied through the
windows update.

If i grant the affected user admin rights, the problem is gone, but
thats a very odd solution.

Any help is appreciated.

Thank you.

Jan Woulfenberg, Germany
IT Professional

Jan,

Your problem has the symptoms of LSP / Winsock or TCP/IP corruption. DNS
resolution is affected by the LSP / Winsock subsystem.
http://support.microsoft.com/?id=318584
http://support.microsoft.com/?id=811259

With XP SP2, Start - Run - "cmd". Type "netsh winsock reset catalog" into the
command window.

Give LSP-Fix <http://www.cexx.org/lspfix.htm>, WinsockFix
<http://www.tacktech.com/display.cfm?ttid=257>, or WinsockXPFix
<http://www.spychecker.com/program/winsockxpfix.html> a shot.

If no help yet, reset TCP/IP.
http://support.microsoft.com/?id=299357

Start - Run - "cmd". Type "netsh int ip reset c:\netsh.txt" into the command
window.

 

[woulfenberg]

Jan,

Your problem has the symptoms of LSP / Winsock or TCP/IP corruption. DNS
resolution is affected by the LSP / Winsock subsystem.
http://support.microsoft.com/?id=318584
http://support.microsoft.com/?id=811259

With XP SP2, Start - Run - "cmd". Type "netsh winsock reset catalog" into the
command window.

Give LSP-Fix <http://www.cexx.org/lspfix.htm>, WinsockFix
<http://www.tacktech.com/display.cfm?ttid=257>, or WinsockXPFix
<http://www.spychecker.com/program/winsockxpfix.html> a shot.

If no help yet, reset TCP/IP.
http://support.microsoft.com/?id=299357

Start - Run - "cmd". Type "netsh int ip reset c:\netsh.txt" into the command
window.

Thank you very much, Chuck, my problem is solved!

I run the program "WinSock XP Fix 1.2"
(http://www.spychecker.com/program/winsockxpfix.html) and after
rebooting the machine the problem was gone

The backup function from "WinSock XP Fix 1.2" didn't work, but I
already had a backup.

Bye
Jan Woulfenberg

 

[Chuck]

Thank you very much, Chuck, my problem is solved!

I run the program "WinSock XP Fix 1.2"
(http://www.spychecker.com/program/winsockxpfix.html) and after
rebooting the machine the problem was gone

The backup function from "WinSock XP Fix 1.2" didn't work, but I
already had a backup.

Bye
Jan Woulfenberg

Excellent, Jan! Thanks for the feedback!