network connection failure

G

Guest

several times a day I get diconnected from the network. Today after it
happened I looked at Event Viewe and found the following.

Event Type: Error
Event Source: PSched
Event Category: None
Event ID: 14103
Date: 7/13/2006
Time: 10:18:59 AM
User: N/A
Computer: MICHAELLINDEK01
Description:
QoS [Adapter {588A4309-F282-458C-98C8-86F85728F13F}]:
The netcard driver failed the query for OID_GEN_LINK_SPEED.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 04 00 02 00 56 00 ......V.
0008: 00 00 00 00 17 37 00 c0 .....7.À
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 1f 00 01 c0 ...À

Info from the Help and Support Center link
Details
Product: Windows Operating System
Event ID: 14103
Source: PSched
Version: 5.0
Component: System Event Log
Symbolic Name: EVENT_PS_QUERY_OID_GEN_LINK_SPEED
Message: QoS [Adapter %2]:
The netcard driver failed the query for OID_GEN_LINK_SPEED.
Explanation
This event record indicates a serious problem.
User Action
Contact your technical support group or the Microsoft Product Support
Services.

I have been searching, but can't identify what needs to be fixed. has the
net card died?

Cheers,
Michael
 
G

Guest

Try disabling QoS on your network properties:

1 Start>Control Panel>Network and Internet...>Network Connections
2 On the Network Connections window, right click your network connection and
click properties
3 Uncheck Qos Packet Scheduler
4 Click OK
5 On the left under Network Tasks, click on Repair this connection
 
G

Guest

Hello Paulibus,

thank you for the suggestion. I thought about peforming the steps you
outline below. I have a concern in doing so. I have owned this computer for
more than three years. I have not changed the net card. I install the
Microsoft updates automatically. I have used the same DSL modem/router for
six months. I haven't had problems with network connectivity on the computer
before. the past connectivity issues have been with the modem/router or the
ISP. the other computer on my network is working fine. This issue just
started happening over the last fourteen days. I can't recall hardware or
software that has changed in that time. If the QoS is working improperly,
then why suddenly? what happened?

paulibus said:
Try disabling QoS on your network properties:

1 Start>Control Panel>Network and Internet...>Network Connections
2 On the Network Connections window, right click your network connection and
click properties
3 Uncheck Qos Packet Scheduler
4 Click OK
5 On the left under Network Tasks, click on Repair this connection


Michael Lindekugel said:
several times a day I get diconnected from the network. Today after it
happened I looked at Event Viewe and found the following.

Event Type: Error
Event Source: PSched
Event Category: None
Event ID: 14103
Date: 7/13/2006
Time: 10:18:59 AM
User: N/A
Computer: MICHAELLINDEK01
Description:
QoS [Adapter {588A4309-F282-458C-98C8-86F85728F13F}]:
The netcard driver failed the query for OID_GEN_LINK_SPEED.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 04 00 02 00 56 00 ......V.
0008: 00 00 00 00 17 37 00 c0 .....7.À
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 1f 00 01 c0 ...À

Info from the Help and Support Center link
Details
Product: Windows Operating System
Event ID: 14103
Source: PSched
Version: 5.0
Component: System Event Log
Symbolic Name: EVENT_PS_QUERY_OID_GEN_LINK_SPEED
Message: QoS [Adapter %2]:
The netcard driver failed the query for OID_GEN_LINK_SPEED.
Explanation
This event record indicates a serious problem.
User Action
Contact your technical support group or the Microsoft Product Support
Services.

I have been searching, but can't identify what needs to be fixed. has the
net card died?

Cheers,
Michael
Click to expand...
Click to expand...
 
G

Guest

Hey Michael,

Smells like a hardware problem. You could try is swapping the network cards
between your computers, to see if the error moves with the card, or just
installing a new card. You might want to try updating the driver, before
spending any money.

Years ago, I used to want to know the cause of a problem as well as the
solution. But, computers have gotten so complex, that it's more effort than
it's worth to determine why something happened, particularly if the fix is
somthing simple.

Good Luck.

Michael Lindekugel said:
Hello Paulibus,

thank you for the suggestion. I thought about peforming the steps you
outline below. I have a concern in doing so. I have owned this computer for
more than three years. I have not changed the net card. I install the
Microsoft updates automatically. I have used the same DSL modem/router for
six months. I haven't had problems with network connectivity on the computer
before. the past connectivity issues have been with the modem/router or the
ISP. the other computer on my network is working fine. This issue just
started happening over the last fourteen days. I can't recall hardware or
software that has changed in that time. If the QoS is working improperly,
then why suddenly? what happened?

paulibus said:
Try disabling QoS on your network properties:

1 Start>Control Panel>Network and Internet...>Network Connections
2 On the Network Connections window, right click your network connection and
click properties
3 Uncheck Qos Packet Scheduler
4 Click OK
5 On the left under Network Tasks, click on Repair this connection


Michael Lindekugel said:
several times a day I get diconnected from the network. Today after it
happened I looked at Event Viewe and found the following.

Event Type: Error
Event Source: PSched
Event Category: None
Event ID: 14103
Date: 7/13/2006
Time: 10:18:59 AM
User: N/A
Computer: MICHAELLINDEK01
Description:
QoS [Adapter {588A4309-F282-458C-98C8-86F85728F13F}]:
The netcard driver failed the query for OID_GEN_LINK_SPEED.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 04 00 02 00 56 00 ......V.
0008: 00 00 00 00 17 37 00 c0 .....7.À
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 1f 00 01 c0 ...À

Info from the Help and Support Center link
Details
Product: Windows Operating System
Event ID: 14103
Source: PSched
Version: 5.0
Component: System Event Log
Symbolic Name: EVENT_PS_QUERY_OID_GEN_LINK_SPEED
Message: QoS [Adapter %2]:
The netcard driver failed the query for OID_GEN_LINK_SPEED.
Explanation
This event record indicates a serious problem.
User Action
Contact your technical support group or the Microsoft Product Support
Services.

I have been searching, but can't identify what needs to be fixed. has the
net card died?

Cheers,
Michael
Click to expand...
Click to expand...
Click to expand...
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Volume Shadow Copy error in Retrospect after 1TB Disk installed 3
EventID 2019: Srv - My Troubleshooting Nightmare 3
System Event ID 57 with External Hard Drive 1
dwwin.exe fails to initialize due to shutdown 4
Odd DVD-RW Drive Failure 5
Problem with ATI Catalyst Control Center 4
Event viewer info. needed? 4
Event ID: 333 - Event Source:Application Popup 0

Top