G
Gary Belcher
Hello...
I'm trying to get my aunt up and running with AOL Broadband. Everything is
installed and set up correctly as far as I can tell. However, the connection
only holds for a few moments before dropping, and Windows XP displays a
message along the lines of "a network cable is unplugged". Then, after a few
moments of that nonsense, it connects again for a few moments, before
disconnecting and displaying the "a network cable is unplugged" message
again! This behaviour is repeated over and over again. I've checked and
double checked everything. All phone/fax etc. points in the house have
microfilters. The cables are correctly fitted and secure. The modem drivers
(it's a BT Voyager 100) and software are installed and working fine. Aside
from perhaps downloading the latest drivers for the Voyager modem, I really
can't think of anything else.
Does anyone know the cause and solution to this problem? Thanks!
Gary
I'm trying to get my aunt up and running with AOL Broadband. Everything is
installed and set up correctly as far as I can tell. However, the connection
only holds for a few moments before dropping, and Windows XP displays a
message along the lines of "a network cable is unplugged". Then, after a few
moments of that nonsense, it connects again for a few moments, before
disconnecting and displaying the "a network cable is unplugged" message
again! This behaviour is repeated over and over again. I've checked and
double checked everything. All phone/fax etc. points in the house have
microfilters. The cables are correctly fitted and secure. The modem drivers
(it's a BT Voyager 100) and software are installed and working fine. Aside
from perhaps downloading the latest drivers for the Voyager modem, I really
can't think of anything else.
Does anyone know the cause and solution to this problem? Thanks!

Gary