Netmeeting causes Dr. Watson error

[Ripper]

Getting the following error when attempting to start
Remote Desktop Sharing in Netmeeting.

MNMSRVC.exe has generated errors and will be closed by
Windows. You will need to restart the program.

When checking the Dr. Watson log the following info
appears.

Application Exception occured:
App: mnmsrvc.exe (pid=2472)
Exception number: c0000005 (access violation)

Any assistance is greatly appreciated.

 

[Larry Stotler]

Hello,

This issue can occur if the Schannel.dll file is missing, damaged, or the
wrong version.

To try to resolve this issue, determine the version of the Schannel.dll
file you need, and then extract the correct version of this file from the
Internet Explorer.cab files. For additional information about how to
determine the version of the Schannel.dll file you need, click the article
number below to view the articles in the Microsoft Knowledge Base:



287164 Internet Explorer 5.5 Service Pack 1 File List for Windows (Article
1 of
http://support.microsoft.com/?id=287164

310504 Internet Explorer 6.0 File List 1 of 2
http://support.microsoft.com/?id=310504


For additional information about how to extract files, click the article
number below to view the article in the Microsoft Knowledge Base:



Q129605 How to Extract Original Compressed Windows Files




Larry Stotler, MCSE
Microsoft Product Support

NOTE: Please reply to the newsgroup and not directly to me. This allows
others to add to and benefit from these threads and also helps to ensure a
more timely response. Thank you!

This posting is provided "AS IS" without warranty either expressed or
implied, including, but not limited to, the implied warranties of
merchantability or fitness for a particular purpose

 

[Guest]

Hi Larry

Thought I'd tag onto Rippers thread as I'm seeing the same/similiar issue

I can start a secure NetMeeting call between my machine and the server with no problems, but if I activate RDS on the server and try to connect, the Remote Desktop Sharing Service crashes with these events in the event log

Event Type: Informatio
Event Source: mnmsrv
Event Category: Non
Event ID: 1
Date: 2004/05/2
Time: 17:54:4
User: N/
Computer: SOL
Description
NetMeeting RDS Service Start

----------------------------------

Event Type: Erro
Event Source: Schanne
Event Category: Non
Event ID: 3686
Date: 2004/05/2
Time: 17:54:4
User: N/
Computer: SOL
Description
The SSL server credential's certificate does not have a private key information property attached to it. This most often occurs when a certificate is backed up incorrectly and then later restored. This message can also indicate a certificate enrollment failure.

----------------------------------

Event Type: Erro
Event Source: Service Control Manage
Event Category: Non
Event ID: 703
Date: 2004/05/2
Time: 17:55:0
User: N/
Computer: SOL
Description
The NetMeeting Remote Desktop Sharing service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 0 milliseconds: No action.

------------------------------------

Event Type: Informatio
Event Source: DrWatso
Event Category: Non
Event ID: 409
Date: 2004/05/2
Time: 17:54:5
User: N/
Computer: SOL
Description
The application, mnmsrvc.exe, generated an application error The error occurred on 05/27/2004 @ 17:54:52.533 The exception generated was c0000005 at address 6AC96112 (T120_CreateControlSAP)
Data: *deleted

 

[Larry Stotler]

Hello,

The problem is with the Certificate on the Server not your client. It is
either a bad cert or the bad cert registry settings. First make sure you
are logged in as Administrator when trying to generate the cert request.

The following step have resolved similar issues in the past. PLEASE
remember to backup the key as the instructions say before proceeding.


1. Click Start, click Run, and then type "regedit" (without the
quotation marks) to open the standard Registry Editor.

2. Locate and click the following registry key:

HKEY_USERS\Default\Software\Microsoft\Cryptography\Providers\Type 001

3. Click the Providers key, click "Export Registry File" on the
Registry menu, and then type the location where you want to save this
file. Save this file to a location where you can easily access it at a
later time if necessary.

4. Press DELETE, and then click Yes to confirm that you want to delete
this registry key.

5. Restart the server. You are able to perform any of the tasks which were
formerly not possible because of the Cryptography APIs issue.

Larry Stotler, MCSE
Microsoft Product Support

NOTE: Please reply to the newsgroup and not directly to me. This allows
others to add to and benefit from these threads and also helps to ensure a
more timely response. Thank you!

This posting is provided "AS IS" without warranty either expressed or
implied, including, but not limited to, the implied warranties of
merchantability or fitness for a particular purpose