.NETFramework 1.1

[Guest]

Hi,

I have Windows XP Pro, SP2, IE7. I receive a number of error messages that
mention .NETFramework 1.1 and ASP.NET. Can I uninstall .NETFramework 1.1 and
then reinstall it as simply as I can uninstall other programs/software, i.e.,
my printer, Windows Media Player, etc?

If not, could you tell me what I'd have to do?

 

[Christopher Kurtis Koeber]

What specifically are the messages that you get?
Regards,
Christopher Koeber

 

[Jon]

Hi,

I have Windows XP Pro, SP2, IE7. I receive a number of error messages
that
mention .NETFramework 1.1 and ASP.NET. Can I uninstall .NETFramework 1.1
and
then reinstall it as simply as I can uninstall other programs/software,
i.e.,
my printer, Windows Media Player, etc?

If not, could you tell me what I'd have to do?

You can uninstall it. It's not essential to the running of Windows, but it
may cause one or two of your programs to stop functioning properly, if you
do.

 

[Rock]

Hi,

I have Windows XP Pro, SP2, IE7. I receive a number of error messages
that
mention .NETFramework 1.1 and ASP.NET. Can I uninstall .NETFramework 1.1
and
then reinstall it as simply as I can uninstall other programs/software,
i.e.,
my printer, Windows Media Player, etc?

It is uninstalled, as other programs, through Add/Remove programs. What
problems and error messages are you receiving?

 

[Guest]

It is uninstalled, as other programs, through Add/Remove programs. What
problems and error messages are you receiving?

============================

I'm sorry . . . I don't understand them so I don't read them in their
entirety, just the titles and sub-titles. There are 3 different messages and
they all refer to .NETFramework 1.1, ASP.NET, but some refer to Dr. Watson
debugging. When they do pop up, my computer freezes and I have to press the
reset button on my tower to restart it, then proceed again until another one
pops up. I also get updates for .NETFramework 2.0 and Windows NT, which I
don't have installed.

 

[Guest]

Hi Jon,

Why would some of my programs stop functioning if I reinstall it?

 

[Guest]

Hi Christopher,

You and Rock asked me the same question so I responded under his reply
instead of saying the same thing twice. Basically, I don't understand them
when I read them so I don't know what they say. I read just their titles and
subtitles.

 

[Jon]

Hi Jon,

Why would some of my programs stop functioning if I reinstall it?

If you reinstall the framework then there shouldn't be a problem for
programs that require it.

 

[Guest]

That's what I'm planning on doing, uninstalling then reinstalling it. Thanks.

 

[Jon]

You're welcome.

BTW if you look under

Control Panel > Administrative Tools > Event Viewer
and then at the 'Application' node, you may also spot some of the error
messages you have received. You can double-click copy them to the clipboard.

Also try pressing Ctrl-C when one of those error dialog boxes pops up and
pasting it into notepad (ctrl-V).

If you then paste some of the error messages in here, people will be in a
better position to advise you further.

 

[Rock]

============================

I'm sorry . . . I don't understand them so I don't read them in their
entirety, just the titles and sub-titles. There are 3 different messages
and
they all refer to .NETFramework 1.1, ASP.NET, but some refer to Dr. Watson
debugging. When they do pop up, my computer freezes and I have to press
the
reset button on my tower to restart it, then proceed again until another
one
pops up. I also get updates for .NETFramework 2.0 and Windows NT, which I
don't have installed.

Next time when you have an error and need help with it, it's important to
record and post the error message verbatim. There are many error messages
with different causes and resolutions.

Also if you look in the logs in Event Viewer the error messages might be in
there, too.

..Net framework, is only required on your system if you have a program
installed which requires it. XP doesn't need it, per se. If you uninstall
it, then the program that needs it won't run properly or at all.

There are different versions of .Net: 1.1, 2.0, 3.0. Some programs require
a specific version.

I doubt if updates for Windows NT are being installed. You should be
careful in making assumptions about interpreting something you see on the
system.

 

[Guest]

Thanks Jon . . . I never knew that existed.

These are the messages that I received from Event Viewer (Application and
System). There weren't any items under Security and Internet Explorer. They
error messages didn't take the same form as those in Event Viewer. I pasted
below one of each error but there were many of all of them (8 to 10) each day.

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 1/13/2007
Time: 6:37:35 PM
User: N/A
Computer: OWNER-6DVD83PEX
Description:
Faulting application explorer.exe, version 6.0.2900.2180, faulting module
mpeg2dmx.ax, version 2.0.80.30327, fault address 0x0000d823.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 32 31 38 30 20 00.2180
0030: 69 6e 20 6d 70 65 67 32 in mpeg2
0038: 64 6d 78 2e 61 78 20 32 dmx.ax 2
0040: 2e 30 2e 38 30 2e 33 30 .0.80.30
0048: 33 32 37 20 61 74 20 6f 327 at o
0050: 66 66 73 65 74 20 30 30 ffset 00
0058: 30 30 64 38 32 33 0d 0a 00d823..



Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 1/13/2007
Time: 4:57:29 PM
User: N/A
Computer: OWNER-6DVD83PEX
Description:
Faulting application mplayerc.exe, version 6.4.9.0, faulting module
mpeg2dmx.ax, version 2.0.80.30327, fault address 0x0000d823.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 6d 70 6c ure mpl
0018: 61 79 65 72 63 2e 65 78 ayerc.ex
0020: 65 20 36 2e 34 2e 39 2e e 6.4.9.
0028: 30 20 69 6e 20 6d 70 65 0 in mpe
0030: 67 32 64 6d 78 2e 61 78 g2dmx.ax
0038: 20 32 2e 30 2e 38 30 2e 2.0.80.
0040: 33 30 33 32 37 20 61 74 30327 at
0048: 20 6f 66 66 73 65 74 20 offset
0050: 30 30 30 30 64 38 32 33 0000d823
0058: 0d 0a ..



Event Type: Warning
Event Source: Userenv
Event Category: None
Event ID: 1517
Date: 1/13/2007
Time: 3:59:15 PM
User: NT AUTHORITY\SYSTEM
Computer: OWNER-6DVD83PEX
Description:
Windows saved user OWNER-6DVD83PEX\owner registry while an application or
service was still using the registry during log off. The memory used by the
user's registry has not been freed. The registry will be unloaded when it is
no longer in use.

This is often caused by services running as a user account, try configuring
the services to run in either the LocalService or NetworkService account.



Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 1/13/2007
Time: 3:47:46 PM
User: N/A
Computer: OWNER-6DVD83PEX
Description:
Faulting application drwtsn32.exe, version 5.1.2600.0, faulting module
dbghelp.dll, version 5.1.2600.2180, fault address 0x0001295d.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 64 72 77 ure drw
0018: 74 73 6e 33 32 2e 65 78 tsn32.ex
0020: 65 20 35 2e 31 2e 32 36 e 5.1.26
0028: 30 30 2e 30 20 69 6e 20 00.0 in
0030: 64 62 67 68 65 6c 70 2e dbghelp.
0038: 64 6c 6c 20 35 2e 31 2e dll 5.1.
0040: 32 36 30 30 2e 32 31 38 2600.218
0048: 30 20 61 74 20 6f 66 66 0 at off
0050: 73 65 74 20 30 30 30 31 set 0001
0058: 32 39 35 64 295d



Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 1/13/2007
Time: 3:46:24 PM
User: N/A
Computer: OWNER-6DVD83PEX
Description:
Faulting application Smc.exe, version 5.6.0.2808, faulting module
trident.dll, version 5.5.0.0, fault address 0x0007394a.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 53 6d 63 ure Smc
0018: 2e 65 78 65 20 35 2e 36 .exe 5.6
0020: 2e 30 2e 32 38 30 38 20 .0.2808
0028: 69 6e 20 74 72 69 64 65 in tride
0030: 6e 74 2e 64 6c 6c 20 35 nt.dll 5
0038: 2e 35 2e 30 2e 30 20 61 .5.0.0 a
0040: 74 20 6f 66 66 73 65 74 t offset
0048: 20 30 30 30 37 33 39 34 0007394
0050: 61 a



Event Type: Error
Event Source: MPSampleSubmission
Event Category: None
Event ID: 5000
Date: 1/13/2007
Time: 2:39:06 PM
User: N/A
Computer: OWNER-6DVD83PEX
Description:
EventType mptelemetry, P1 8024402c, P2 endsearch, P3 search, P4 1.1.1593.0,
P5 mpsigdwn.dll, P6 1.1.1593.0, P7 windows defender, P8 NIL, P9 NIL, P10 NIL.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 6d 00 70 00 74 00 65 00 m.p.t.e.
0008: 6c 00 65 00 6d 00 65 00 l.e.m.e.
0010: 74 00 72 00 79 00 2c 00 t.r.y.,.
0018: 20 00 38 00 30 00 32 00 .8.0.2.
0020: 34 00 34 00 30 00 32 00 4.4.0.2.
0028: 63 00 2c 00 20 00 65 00 c.,. .e.
0030: 6e 00 64 00 73 00 65 00 n.d.s.e.
0038: 61 00 72 00 63 00 68 00 a.r.c.h.
0040: 2c 00 20 00 73 00 65 00 ,. .s.e.
0048: 61 00 72 00 63 00 68 00 a.r.c.h.
0050: 2c 00 20 00 31 00 2e 00 ,. .1...
0058: 31 00 2e 00 31 00 35 00 1...1.5.
0060: 39 00 33 00 2e 00 30 00 9.3...0.
0068: 2c 00 20 00 6d 00 70 00 ,. .m.p.
0070: 73 00 69 00 67 00 64 00 s.i.g.d.
0078: 77 00 6e 00 2e 00 64 00 w.n...d.
0080: 6c 00 6c 00 2c 00 20 00 l.l.,. .
0088: 31 00 2e 00 31 00 2e 00 1...1...
0090: 31 00 35 00 39 00 33 00 1.5.9.3.
0098: 2e 00 30 00 2c 00 20 00 ..0.,. .
00a0: 77 00 69 00 6e 00 64 00 w.i.n.d.
00a8: 6f 00 77 00 73 00 20 00 o.w.s. .
00b0: 64 00 65 00 66 00 65 00 d.e.f.e.
00b8: 6e 00 64 00 65 00 72 00 n.d.e.r.
00c0: 2c 00 20 00 4e 00 49 00 ,. .N.I.
00c8: 4c 00 2c 00 20 00 4e 00 L.,. .N.
00d0: 49 00 4c 00 20 00 4e 00 I.L. .N.
00d8: 49 00 4c 00 0d 00 0a 00 I.L.....



Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 11905
Date: 1/12/2007
Time: 10:36:13 PM
User: OWNER-6DVD83PEX\owner
Computer: OWNER-6DVD83PEX
Description:
Product: HP Software Update -- Error 1905.Module C:\Program
Files\Hewlett-Packard\eSupportDiags\HPeSupport.dll failed to unregister.
HRESULT -2147220472. Contact your support personnel.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 31 35 45 45 37 39 46 {15EE79F
0008: 34 2d 34 45 44 31 2d 34 4-4ED1-4
0010: 32 36 37 2d 39 42 30 46 267-9B0F
0018: 2d 33 35 31 30 30 39 33 -3510093
0020: 32 35 44 37 44 7d 25D7D}




Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 1/12/2007
Time: 10:31:02 PM
User: N/A
Computer: OWNER-6DVD83PEX
Description:
Faulting application drwtsn32.exe, version 5.1.2600.0, faulting module
dbghelp.dll, version 5.1.2600.2180, fault address 0x0001295d.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 64 72 77 ure drw
0018: 74 73 6e 33 32 2e 65 78 tsn32.ex
0020: 65 20 35 2e 31 2e 32 36 e 5.1.26
0028: 30 30 2e 30 20 69 6e 20 00.0 in
0030: 64 62 67 68 65 6c 70 2e dbghelp.
0038: 64 6c 6c 20 35 2e 31 2e dll 5.1.
0040: 32 36 30 30 2e 32 31 38 2600.218
0048: 30 20 61 74 20 6f 66 66 0 at off
0050: 73 65 74 20 30 30 30 31 set 0001
0058: 32 39 35 64 295d



Event Type: Warning
Event Source: SysmonLog
Event Category: None
Event ID: 2006
Date: 1/12/2007
Time: 8:29:57 PM
User: N/A
Computer: OWNER-6DVD83PEX
Description:
Unable to read the Log File Folder value of the System Overview log or alert
configuration. The default value will be used. The error code returned is in
the data.

Data:
0000: 02 00 00 00 ....



Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7024
Date: 1/14/2007
Time: 5:36:40 PM
User: N/A
Computer: OWNER-6DVD83PEX
Description:
The Routing and Remote Access service terminated with service-specific error
340 (0x154).



Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 1/14/2007
Time: 5:36:39 PM
User: N/A
Computer: OWNER-6DVD83PEX
Description:
The Human Interface Device Access service terminated with the following
error:
The system cannot find the file specified.



Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 1/14/2007
Time: 5:36:39 PM
User: N/A
Computer: OWNER-6DVD83PEX
Description:
The hpdj00 service failed to start due to the following error:
The system cannot find the path specified.



Event Type: Error
Event Source: NETLOGON
Event Category: None
Event ID: 3095
Date: 1/14/2007
Time: 5:36:04 PM
User: N/A
Computer: OWNER-6DVD83PEX
Description:
This computer is configured as a member of a workgroup, not as a member of a
domain. The Netlogon service does not need to run in this configuration.



Event Type: Warning
Event Source: W32Time
Event Category: None
Event ID: 36
Date: 1/14/2007
Time: 10:12:27 AM
User: N/A
Computer: OWNER-6DVD83PEX
Description:
The time service has not been able to synchronize the system time for 49152
seconds because none of the time providers has been able to provide a usable
time stamp. The system clock is unsynchronized.



Event Type: Error
Event Source: Disk
Event Category: None
Event ID: 7
Date: 1/13/2007
Time: 3:43:32 PM
User: N/A
Computer: OWNER-6DVD83PEX
Description:
The device, \Device\Harddisk0\D, has a bad block.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 03 00 68 00 01 00 b6 00 ..h...¶.
0008: 00 00 00 00 07 00 04 c0 .......À
0010: 00 01 00 00 9c 00 00 c0 ....œ..À
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 7e 7d 9c 03 00 00 00 .~}œ....
0028: d8 0f 00 00 00 00 00 00 Ø.......
0030: ff ff ff ff 01 00 00 00 ÿÿÿÿ....
0038: 40 00 00 84 02 00 00 00 @..„....
0040: 00 20 0a 12 40 03 20 40 . ..@. @
0048: 00 00 00 00 0a 00 00 00 ........
0050: 00 00 00 00 68 15 73 83 ....h.sƒ
0058: 00 00 00 00 70 8e 76 83 ....pŽvƒ
0060: 02 00 00 00 bf 3e ce 01 ....¿>Î.
0068: 28 00 01 ce 3e bf 00 00 (..Î>¿..
0070: 40 00 00 00 00 00 00 00 @.......
0078: f0 00 03 00 00 00 00 0b ð.......
0080: 00 00 00 00 00 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........



Event Type: Warning
Event Source: Ftdisk
Event Category: Disk
Event ID: 57
Date: 1/13/2007
Time: 12:43:03 PM
User: N/A
Computer: OWNER-6DVD83PEX
Description:
The system failed to flush data to the transaction log. Corruption may occur.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00 01 00 be 00 ......¾.
0008: 02 00 00 00 39 00 04 80 ....9..€
0010: 00 00 00 00 0e 00 00 c0 .......À
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........



Event Type: Error
Event Source: atapi
Event Category: None
Event ID: 9
Date: 1/10/2007
Time: 11:21:57 AM
User: N/A
Computer: OWNER-6DVD83PEX
Description:
The device, \Device\Ide\IdePort1, did not respond within the timeout period.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 0f 00 50 00 01 00 a4 00 ..P...¤.
0008: 00 00 00 00 09 00 04 c0 .......À
0010: 00 01 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 00 00 00 00 00 00 00 00 ........
0030: 00 00 00 00 07 00 00 00 ........
0038: 40 00 00 0e 00 00 00 00 @.......
0040: 00 20 0a 12 48 02 00 00 . ..H...
0048: 00 00 00 00 0a 00 00 00 ........
0050: 00 f0 bf f7 28 71 86 83 .ð¿÷(q†ƒ
0058: 00 00 00 00 e0 b3 f5 82 ....à³õ‚
0060: 01 00 00 00 10 00 00 00 ........
0068: 28 00 00 00 00 10 00 00 (.......
0070: 01 00 00 00 00 00 00 00 ........

--
Denise
~ It's difficult to know where you're going if you don't know where you came
from.

 

[Jon]

There's one entry in that list that refers to a service 'hpdj00' failing to
start - that one could well be malware-related. Doing some scans eg with
Spybot and Adaware, plus googling for 'hpdj00' may help to clear that up.

Also you have a few disk errors in the list, so I would also run chkdsk.
[Right-click drive in My Computer > Properties > Tools > [Error checking]
Check Now ....

You can view the results of the chkdsk in Event Viewer too (a 'Winlogon'
entry from memory (?))

 

[Guest]

I just received a Windows Explorer message but Control + C and Control + V
didn't work. I have a Microsoft keyboard . . . that may explain the reason
it doesn't work. The message says:

Windows Explorer

Windows Explorer has encountered a problem and needs to close. We are sorry
for the inconvenience.

If you were in the middle of something, the information you were working on
might be lost.

For more information about this error, click here. I clicked there and the
next messages states:

Error Signature -----------------------------------------

AppName: explorer.exe
AppVer:6.0.2900.2180
ModName: mpeg2dmx.ax
Mod Ver: 2.0.80.30327
Offset: 0000d823

To view technical information about the rror report, click here. I clicked
there and there are thousands of lines that make up the error report.

The first part of it says:

Exception Information
Code: 0xc0000005
Flags: 0x000000
Record: 0x0000000000000000
Address: 0x000000000371c823

System Information
Windows NT 5.1 Build: 2600 (I HAVE WINDOWS XP PRO)
CPU Vendor Code: 68747541 - 69746E65 - 44D4163
CPU AMD Feature Code: C1C7F9FF

Module 1
Explorer:EXE
Image Base: 0x01000000
Image Size: 0x00000000
Checksum: 0x00108809
Time Stamp: 0x411087ece
Version Information
- Signature: feef04bd
- StrucVer: 00010000
- FileVer: (6.0:2900.2180)
- ProdVer: (6.0:2900.2180)
- FlagMask: 0000003f
- Flags: 00000000
- OS: 00040004
- FileType: 00000001
- SubType: 00000000
- FileDate: 00000000:00000000

There are 121 of these Modules and thousands of lines of threads.

 

[Jon]

The key information there is the name of the module causing the problem ie
'mpeg2dmx.ax'.

I would locate that file on your system, and uninstall whatever program
introduced it.
[Possibly 'DVD X Copy Platinum' from a quick Google]

 

[Guest]

Hi Jon,

Thanks for your help. I did a search, including hidden files and folders
and system folders, first for mpeg2dmx.ax, then for DVDXCopy and lastly for
platinum. Each search came up empty. Any ideas????? I've been watching
videos on my computer a lot lately (VLC Media Player) so it stands to reason
it probably has something to do with a video program but I don't understand
why mpeg2dmx.ax doesn't appear in a search if it's the file that's causing
the problem. Could it be that my computer is freezing because I don't have
the file? That it somehow got deleted (not intentionally by me)?
--
Denise
~ It's difficult to know where you're going if you don't know where you came
from.

The key information there is the name of the module causing the problem ie
'mpeg2dmx.ax'.

I would locate that file on your system, and uninstall whatever program
introduced it.
[Possibly 'DVD X Copy Platinum' from a quick Google]

--
Jon

I just received a Windows Explorer message but Control + C and Control + V
didn't work. I have a Microsoft keyboard . . . that may explain the
reason
it doesn't work. The message says:

Windows Explorer

Windows Explorer has encountered a problem and needs to close. We are
sorry
for the inconvenience.

If you were in the middle of something, the information you were working
on
might be lost.

For more information about this error, click here. I clicked there and
the
next messages states:

Error Signature -----------------------------------------

AppName: explorer.exe
AppVer:6.0.2900.2180
ModName: mpeg2dmx.ax
Mod Ver: 2.0.80.30327
Offset: 0000d823

To view technical information about the rror report, click here. I
clicked
there and there are thousands of lines that make up the error report.

The first part of it says:

Exception Information
Code: 0xc0000005
Flags: 0x000000
Record: 0x0000000000000000
Address: 0x000000000371c823

System Information
Windows NT 5.1 Build: 2600 (I HAVE WINDOWS XP PRO)
CPU Vendor Code: 68747541 - 69746E65 - 44D4163
CPU AMD Feature Code: C1C7F9FF

Module 1
Explorer:EXE
Image Base: 0x01000000
Image Size: 0x00000000
Checksum: 0x00108809
Time Stamp: 0x411087ece
Version Information
- Signature: feef04bd
- StrucVer: 00010000
- FileVer: (6.0:2900.2180)
- ProdVer: (6.0:2900.2180)
- FlagMask: 0000003f
- Flags: 00000000
- OS: 00040004
- FileType: 00000001
- SubType: 00000000
- FileDate: 00000000:00000000

There are 121 of these Modules and thousands of lines of threads.

--
Denise
~ It's difficult to know where you're going if you don't know where you
came
from.

 

[Jon]

Hi Denise

It's odd that it doesn't turn up in a search, but I suspect it is there on
your system, since the error messages indicate that Windows is finding the
file (giving you the version numbers and error offsets etc).

Try looking in these 2 folders, as a first port of call.

C:\WINDOWS
C:\WINDOWS\system32

Failing that, try looking in subfolders of 'Program Files' (especially
within media program folders)

If it still doesn't turn up, then that would be odd. The file may have been
renamed (while internally being the same file).

[[If you're comfortable with the registry, then you can also try searching
in there. [Start > Run > Regedit], which may also reveal the path to the
file.]]


If you do manage to locate it, then check its creation date [eg via Details
view in Explorer, change the columns if necessary]. Compare that to the
creation dates of folders in Program Files, and you may be able to identify
the culprit.

One of your earlier error messages, also indicated the possible use of
'Media Player Classic' (mplayerc.exe), so if that's a new edition, you may
want to consider what was installed alongside it.

Also back up all your important files (which is always worth doing) and run
the disk checks I mentioned earlier. Your disk may be on the blink.

Lastlly, one of your other error messages indicated a crash by Sygate
Firewall. So you could also try uninstalling that, and seeing if that
resolves the problem (reinstalling if it's not). I also use this firewall,
but had some problems with a couple of recent versions of it, and so still
currently use an older version of it [5.5.2516].

--
Jon

Hi Jon,

Thanks for your help. I did a search, including hidden files and folders
and system folders, first for mpeg2dmx.ax, then for DVDXCopy and lastly
for
platinum. Each search came up empty. Any ideas????? I've been watching
videos on my computer a lot lately (VLC Media Player) so it stands to
reason
it probably has something to do with a video program but I don't
understand
why mpeg2dmx.ax doesn't appear in a search if it's the file that's causing
the problem. Could it be that my computer is freezing because I don't
have
the file? That it somehow got deleted (not intentionally by me)?
--
Denise
~ It's difficult to know where you're going if you don't know where you
came
from.

The key information there is the name of the module causing the problem
ie
'mpeg2dmx.ax'.

I would locate that file on your system, and uninstall whatever program
introduced it.
[Possibly 'DVD X Copy Platinum' from a quick Google]

--
Jon

I just received a Windows Explorer message but Control + C and Control +
V
didn't work. I have a Microsoft keyboard . . . that may explain the
reason
it doesn't work. The message says:

Windows Explorer

Windows Explorer has encountered a problem and needs to close. We are
sorry
for the inconvenience.

If you were in the middle of something, the information you were
working
on
might be lost.

For more information about this error, click here. I clicked there and
the
next messages states:

Error Signature -----------------------------------------

AppName: explorer.exe
AppVer:6.0.2900.2180
ModName: mpeg2dmx.ax
Mod Ver: 2.0.80.30327
Offset: 0000d823

To view technical information about the rror report, click here. I
clicked
there and there are thousands of lines that make up the error report.

The first part of it says:

Exception Information
Code: 0xc0000005
Flags: 0x000000
Record: 0x0000000000000000
Address: 0x000000000371c823

System Information
Windows NT 5.1 Build: 2600 (I HAVE WINDOWS XP PRO)
CPU Vendor Code: 68747541 - 69746E65 - 44D4163
CPU AMD Feature Code: C1C7F9FF

Module 1
Explorer:EXE
Image Base: 0x01000000
Image Size: 0x00000000
Checksum: 0x00108809
Time Stamp: 0x411087ece
Version Information
- Signature: feef04bd
- StrucVer: 00010000
- FileVer: (6.0:2900.2180)
- ProdVer: (6.0:2900.2180)
- FlagMask: 0000003f
- Flags: 00000000
- OS: 00040004
- FileType: 00000001
- SubType: 00000000
- FileDate: 00000000:00000000

There are 121 of these Modules and thousands of lines of threads.

--
Denise
~ It's difficult to know where you're going if you don't know where you
came
from.


:

You're welcome.

BTW if you look under

Control Panel > Administrative Tools > Event Viewer
and then at the 'Application' node, you may also spot some of the
error
messages you have received. You can double-click copy them to the
clipboard.

Also try pressing Ctrl-C when one of those error dialog boxes pops up
and
pasting it into notepad (ctrl-V).

If you then paste some of the error messages in here, people will be
in a
better position to advise you further.

--
Jon


That's what I'm planning on doing, uninstalling then reinstalling
it.
Thanks.
--
Denise
~ It's difficult to know where you're going if you don't know where
you
came
from.


:


Hi Jon,

Why would some of my programs stop functioning if I reinstall it?
--
Denise
~ It''s difficult to know where you're going if you don't know
where
you


If you reinstall the framework then there shouldn't be a problem
for
programs that require it.

 

[Rock]

Right now I have .NET Framework 1.1 with Hotfix (KB886903). Can I
uninstall
.NET Framework 1.1 and Hotfix KB886903 and reinstall them? Or are you
saying
that there are different versions of .NET Framework 1.1?
--
Denise
~ It's difficult to know where you're going if you don't know where you
came
from.

Well in a sense there are different versions of .Net 1.1 - before and after
the hotfix update. Yes you can uninstall both, start with the hotfix, then
..Net. Then reinstall.

 

[Guest]

Well in a sense there are different versions of .Net 1.1 - before and after
the hotfix update. Yes you can uninstall both, start with the hotfix, then
..Net. Then reinstall.

I checked into 1.1. I downloaded NETFramework 1.1 Redistributable, which
contains dotnetfx. I also downloaded NETFramework 1.1 Service Pack 1, which
contains NDP1.1sp1-KB867460-X86. I also downloaded the NETFramework 1.1
Hotfix KB886903. Just to be on the safe side, I thought I'd ask before I did
any installing . . . I know that I have to install the hotfix but do I need
to install both Redistributable and Service Pack 1

 

[Rock]

I checked into 1.1. I downloaded NETFramework 1.1 Redistributable, which
contains dotnetfx. I also downloaded NETFramework 1.1 Service Pack 1,
which
contains NDP1.1sp1-KB867460-X86. I also downloaded the NETFramework 1.1
Hotfix KB886903. Just to be on the safe side, I thought I'd ask before I
did
any installing . . . I know that I have to install the hotfix but do I
need
to install both Redistributable and Service Pack 1

Set a restore point. Unistall all the .Net 1.1 entries from Add/Remove
programs. Reboot. Install .Net 1.1 Redistributable. Reboot. To be sure
go to windows update. It will show you the updates. Should have .Net 1.1
SP1 and the Hotfix. Install the oldest one first, I think that's the SP1.
Install from your copy, not from windows update. Reboot. Go back to
windows update. Scan again. Repeat